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Introduction

Proview is a robust proctoring solution that integrates seamlessly with Blackboard Ultra, providing a secure and reliable exam environment for students. With features such as real-time monitoring, identity verification, and behavioral analysis, Proview ensures the integrity of online assessments. This user guide will help course administrators configure Proview proctoring settings for quizzes within Blackboard Ultra LMS.

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Capabilities

  • Live Remote Proctoring : Live Remote Proctoring offers an end-to-end platform that supports holding multiple low to high-stakes online exams concurrently monitored by live proctors. The proctors help in authenticating test takers, monitoring exams, intervening, raising flags, terminating exams, and more.
  • Automated Proctoring: Through advanced video & audio analytics, the Proview system monitors the feeds for any suspicious activity. It ensures candidate focuses on test screen during the test and checks for suspicious objects in video and background voice activity to red flag the test.
  • Record & Review: This fully automated, AI-enabled application authenticates test takers, tracks, and records their behaviors, and flags critical events. After the exam concludes, our highly trained proctors, or those provided by you, can quickly review and confirm any event flags before certifying the validity of the exam and authenticity of test takers.

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Supported Browsers and Operating Systems

Note: Ensure to keep your browser and OS updated to one of these supported versions to prevent any potential issues during proctoring sessions.
Proview Proctoring solutions are supported on the following browsers: Proview Proctoring solutions are supported on the following operating systems:
  • Windows Devices: Windows 10 and Windows 11
  • Apple Devices: macOS Sonoma

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Steps

1. Accessing the Quiz Settings
  • Navigate to the Course: Log into Blackboard Ultra LMS and go to the course where you want to configure proctoring settings.
  • Open the Quiz Page: Select the quiz you want to enable proctoring for.
2. Enabling Proview Proctoring
  • Open Settings:
    • On the right side of the quiz page, locate the Settings option.
    • Click on Settings. This will open a side panel with various configuration options.
  • Configure Proctoring Settings:
    • Scroll to the bottom of the side panel and under Assessment Security, click on Configure Proctoring Settings.
  • Turn On Proctoring:
    • You will see a Turn On Proctoring toggle, click it.
  • Save Initial Settings:
    • Click on Save. This action will enable additional proctoring settings to be configured.
3. Configuring Additional Proctoring Settings
  • Select Proctoring Token:
    • After turning on proctoring, the course and test ID gets auto populated and a new set of options will appear.
    • Choose the appropriate Proctoring Token from the dropdown menu.
  • Select Proctoring Type:
    • From the dropdown menu, select the Proctoring Type that best fits your exam requirements.
  • Enter Instructions:
    • In the provided text box, enter the Candidate Instructions and Proctor Instructions. Ensure these instructions are clear and detailed to avoid any confusion during the exam.
4. Finalizing the Configuration
  • Submit Settings:
    • Once all settings are configured and instructions are entered, click on Submit.
    • A confirmation message will appear indicating the successful updating of the proctoring settings.
  • Save and Finalize:
    • Close the additional proctoring settings view.
    • Click on the Save button again to ensure all settings are properly saved and activated.

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Assumptions

  • The course administrator has the necessary permissions to configure quiz settings within Blackboard Ultra LMS.
  • Proview proctoring has been installed on the Blackboard Ultra account of the course admin.
  • The administrator is familiar with basic navigation and operations within Blackboard Ultra LMS.

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Limitations

  • Proctoring in Separate Tab: Proctoring is conducted in a separate tab from the quiz. If the student closes the proctoring tab, they can still continue the exam in the quiz tab, compromising the integrity of the proctoring process.
  • Communication Challenges: Students need to switch tabs to communicate with the proctor. If the proctor sends a message in the chat, the student might not see it while on the quiz tab, leading to missed communications. Effective communication may need to be maintained through calls with the proctor.
  • iPad not supported: Proview proctoring is not supported on iPad devices. Test takers attempting to take a proctored session on any web browser on their iPad will not be able to do so.