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Drive insights provide real-time visibility into each virtual hiring event or a drive, insights include total candidates and interviewers, booked candidates and no-show candidates when these analytics fail to load, recruiters lose critical oversight needed to manage campus hiring drives, bulk recruitment events, and scheduled interview coordination effectively.

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🔎 Troubleshooting Common Issues

What Might Be WrongHow to Fix It
Browser cache or cookies are causing conflictsClear browser cache and cookies, then refresh the page.
Try accessing Drive insights in an incognito or private browsing window to rule out cached data issues.
Network connectivity issues or timeout errorsCheck internet connection stability and speed. If using VPN, temporarily disable it and retry.
Refresh the page after ensuring stable network connectivity.
Insufficient user permissions to view analyticsVerify that the user account has appropriate permissions to access Drive insights.
Contact the Talview administrator to confirm role-based access settings for analytics and reporting features.
Data not synced or still processingAllow time for data synchronization, especially for newly created drives or recent interview activity.
Large drive datasets may require additional processing time before insights become available.
Drive configuration errors or incomplete setupReview Drive settings to ensure all required fields are completed, including schedules, room assignments, and interviewer allocations. Incomplete drive configurations may prevent insights from generating.

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Additional Tips:

  • Refresh the Drive insights page multiple times if data appears stale or outdated, as real-time analytics update dynamically based on ongoing interview activity
  • Cross-reference Drive insights with unified notification inbox and candidate profile dashboards to validate data accuracy across Workflow Tools modules.
  • Contact Talview support with specific error messages, screenshots, and drive details (drive name, date created number of candidates) to expedite troubleshooting.