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Start here

🔑 Account & Access

Login help, missing invite, and device options.

🖥 System Requirements

Supported browsers/devices and using a work laptop.

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During your test or interview

📝 Taking Assessments

Start/pause rules, allowed formats, and common tips.

🎥 Interviews

Join links, when interviewers are late, rescheduling.

💳 Payments for Exams

Payment steps, refunds, transaction failures, and slot confirmations.

🛡 Proctoring & Security

Camera/mic permissions, face auth, test environment.

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After you’re done

📤 Submissions & Results

Submission confirmation, retakes, result timelines.

🧰 Troubleshooting

Test won’t start, disconnects, audio/video fixes.

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Need more help?

💬 Contact Support

How to reach support during a test or interview and what info to include.

⚙️ Setup & Compatibility (Deep Dive)

Detailed device, OS, browser, and diagnostics guidance.
Tip: Use the search bar to find answers by keyword (e.g., “payment failed”, “camera blocked”, “join interview”, “face authentication”).