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Pre-Interview

Q: How do I join my interview? A: You’ll receive an email or SMS with a unique link. Simply click the link 10 minutes before the scheduled time for online interviews.
Q: Can I use my phone for the interview? A: Yes, mobile browsers are supported, but we recommend using a laptop for the best experience.
Q: What if I can’t join from my office laptop? A: Some corporate devices have restrictions. Try switching to a personal laptop or mobile device.

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During the Interview

Q: My interviewer hasn’t joined yet. What should I do? A: Stay on the interview page — interviewers may be running late. If they don’t join within 15 minutes, contact your recruiter.
Q: My audio or video isn’t working. What should I check? A: Follow the steps below:
  • Ensure your browser has permission to use your camera and mic.
  • Close any other apps (Zoom, Teams, Meet) that may be using your camera.
  • Refresh the page and rejoin.
Q: Can I reschedule my interview? A: Rescheduling depends on the recruiter’s policy. In case of any request, reach out directly to your recruiter.

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Post-Interview

Q: Will I get a copy of my interview recording? A: No, recordings are only accessible to recruiters and hiring managers. You’ll be notified by your recruiter about next steps.
Q: How do I know my interview was completed successfully? A: Once the interview ends, your session is automatically saved. You’ll see a confirmation message before exiting.
Q: Who should I contact if I face issues after the interview? A: You should be able to self-resolve the issues following the steps mentioned during your interview. Reach out to your recruiter in case you have additional queries — include your interview link, time, and error details for faster resolution.