Q: Which browsers are supported? A: The latest versions of Google Chrome, Mozilla Firefox, and Microsoft Edge are recommended. Safari is supported for Mac users for only interviews. Internet Explorer is not supported.
Q: Can I use a mobile device for my test or interview? A: Yes, most assessments and interviews can be taken on mobile. However, for the best experience (especially coding or essay tests), we recommend a laptop or desktop.
Q: Can I take the test on my office laptop? A: Sometimes, corporate firewalls or security restrictions block access. If you face issues, switch to a personal laptop or mobile device.
Q: My device shows as unsupported. What should I do? A: Ensure your operating system and browser are updated to the latest version. If the issue persists, try a different supported device.
Q: What are the minimum internet requirements? A: A stable connection with at least 1 Mbps upload and download speed is required. For video interviews, 2 Mbps or higher is recommended.
Q: Can I use a VPN or proxy during my test? A: No, VPNs and proxies may interfere with access. Disable them before starting your session.