✅ Common Causes and Fixes
| What Might Be Wrong | What You Can Do |
|---|---|
| You haven’t downloaded the installer yet | Use this official link to Download TSB for Mac. |
| macOS blocks unidentified apps | Go to System Settings → Privacy & Security, scroll down, and click Allow next to the blocked TSB app. |
| You opened the file from Downloads | Move the app to your Applications folder before launching. |
| You skipped final installation step | Make sure to click Finish or Close once setup is complete. |
| You’re using a work-issued device | Try using a personal Mac — office devices may block installations. |
📚 Additional Troubleshooting
Still stuck?- Restart your Mac before and after installing
- Install only the Mac version (don’t try Windows installer)
- Review our TSB guide for step-by-step help
🌐 Final Check: Confirm Installation
After installing:- Open your Applications folder and find Talview Secure Browser
- Double-click it to launch
- Grant any permissions macOS requests