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This guide explains the available Automation rules in Workflow Tools. Use this when creating automation rules to understand trigger-condition-action combinations for each step.

Rule Structure

Every automation rule requires:
  • 1 Trigger (unique per rule - when something happens)
  • 1+ Conditions (filters that must be met)
  • 1+ Actions (what happens automatically)

Screening Step

#TriggerConditionsActionsUse Case
1Candidate added to screening stepEvaluator not assignedAuto-assign evaluatorEnsure every candidate gets an evaluator immediately
2Candidate added to screening stepEvaluation not completed + Time delay: 24/48/72 hoursRemind evaluator via emailNudge evaluators who haven’t completed screening evaluations
3Candidate enters screening stepAssessment must be available in workflowAuto-move to assessment stepFast-track candidates to assessment without manual intervention

Assessment Step

#TriggerConditionsActionsUse Case
1Candidate assessment completedTime from completion: 24/48/72 hoursRemind evaluator via emailNudge evaluators to review completed assessments
2Assessment invite sent (candidate reminder)No response after selected invite time: 24/48/72 hoursRemind candidate via emailNudge candidates who haven’t started assessment
3Assessment invite sent (evaluator assignment)Evaluator not assignedAuto-assign evaluatorEnsure evaluator is ready to review post-completion
4Assessment invite sent (unresponsive candidate)Assessment not completed + Time delay: 3/5/7 daysUpdate status to ‘Turned Down’Auto-reject candidates who don’t complete assessment

Interview Step

Post-Interview Evaluation
#TriggerConditionsActionsUse Case
1Evaluation not completedTime since interview ended: 6/24/48/72 hoursRemind evaluator via emailNudge interviewers to submit post-interview evaluations
Pre-Interview Reminders
#TriggerConditionsActionsUse Case
1Pre-interview reminder - InterviewerInterview status: Scheduled And RSVP status: No response/Propose new time/Tentative And Time before start: 24h or 1hRemind evaluator via emailNotify interviewer of upcoming interview
2Pre-interview reminder - CandidateInterview status: Scheduled And RSVP status: No response/Propose new time/Tentative And Time before start: 24h or 1hRemind candidate via emailNotify candidate of upcoming interview
Interview No-Show Escalations
#TriggerConditionsActionsUse Case
1Interviewer joins the interviewInterview status is In Progress And Candidate RSVP Status: Propose New Time, Declined, Accepted, Tentative, No Response And Candidate has Not JoinedRemind candidate via Email / Remind candidate via SMSRemind candidate to join when interviewer is already in the interview
2Candidate joins the interviewInterview status is In Progress And Interviewer RSVP Status: Propose New Time, Declined, Accepted, Tentative, No Response And Interviewer has Not JoinedRemind evaluator via Email / Remind evaluator via SMSRemind interviewer to join when candidate is already in the interview
3Interview with no participantInterview status is Scheduled And Time since interview started: 5/10 minsSend escalation to organiserAlert when no one joins scheduled interview
Post-Interview Notifications
#TriggerConditionsActionsUse Case
1Interview ended - Notify organiserOnly 1 participant attendedNotify organiser via emailAlert when interview completes with 1 attendee only
2Interview ended - Notify organiserCandidate + at least 1 interviewer attendedNotify organiser via emailConfirm successful interview completion
3Interview ended - Notify organiserBoth no-showNotify organiser via emailAlert when neither party attends
4Interview ended - Notify interviewerCandidate status: Attended/No showNotify interviewer via emailInform interviewer of candidate attendance
5Interview ended - Notify interviewerInterviewer status: Attended/No showNotify interviewer via emailConfirm interviewer’s own attendance

Rule Management

Available across all steps (Screening, Assessment, Interview):
  • Edit: Modify trigger, conditions, or actions
  • Disable: Pause rule without deleting
  • Delete: Permanently remove rule

Upcoming Automations

Not yet available in production:
  • Registration form triggers: Auto-move on form submission
  • Resume fitment-based routing: Auto-move based on Strong/Potential/Low Fit scores
  • Evaluation recommendation sync: Auto-update candidate status based on Select/Hold/Turn Down recommendations