✅ Common Issues and How to Fix Them
| What Might Be Wrong | What You Can Do |
|---|---|
| Light is behind you (e.g., window or lamp) | Sit facing the light source — never with it behind you |
| Face is too dark or shadowed | Use a lamp or ceiling light that lights up your entire face evenly |
| Light only from one side | Add a second light or move to an area with more balanced lighting |
| Webcam exposure is struggling | Avoid dim corners or overly bright backdrops (like white walls with sunlight) |
| ID card not readable | Hold your ID close, flat toward the camera, in good light |
🛠 Tips to Set Up Lighting Quickly
- Use a lamp behind your screen, pointed toward your face — even soft light works
- Avoid overhead-only lights that cause shadows under your eyes or nose
- If using natural light, sit facing the window, not beside or behind it
- Remove glasses glare by slightly tilting your head or the light
- Use warm white lights (not blue-tinted LED) to avoid color washout
🌐 Final Check: Use Webcam Preview
Before your test or interview:- Launch your webcam
- Confirm that:
- ✅ Your face is evenly lit
- ✅ Your ID photo id visible and text is readable
- ✅ No harsh glare or shadows