What Might Be Wrong | What You Can Do |
---|---|
Light is behind you (e.g., window or lamp) | Sit facing the light source — never with it behind you |
Face is too dark or shadowed | Use a lamp or ceiling light that lights up your entire face evenly |
Light only from one side | Add a second light or move to an area with more balanced lighting |
Webcam exposure is struggling | Avoid dim corners or overly bright backdrops (like white walls with sunlight) |
ID card not readable | Hold your ID close, flat toward the camera, in good light |