If your face or ID card isn’t clearly visible during the Talview test, it could result in delays, flags, or even disqualification. The system uses your webcam to verify your identity and proctor your test - and lighting plays a big role in making sure that works smoothly. Here’s how to set up your lighting for best results.

✅ Common Issues and How to Fix Them

What Might Be WrongWhat You Can Do
Light is behind you (e.g., window or lamp)Sit facing the light source — never with it behind you
Face is too dark or shadowedUse a lamp or ceiling light that lights up your entire face evenly
Light only from one sideAdd a second light or move to an area with more balanced lighting
Webcam exposure is strugglingAvoid dim corners or overly bright backdrops (like white walls with sunlight)
ID card not readableHold your ID close, flat toward the camera, in good light

🛠 Tips to Set Up Lighting Quickly

  • Use a lamp behind your screen, pointed toward your face — even soft light works
  • Avoid overhead-only lights that cause shadows under your eyes or nose
  • If using natural light, sit facing the window, not beside or behind it
  • Remove glasses glare by slightly tilting your head or the light
  • Use warm white lights (not blue-tinted LED) to avoid color washout

🌐 Final Check: Use Webcam Preview

Before your test or interview:
  • Launch your webcam
  • Confirm that:
    • ✅ Your face is evenly lit
    • ✅ Your ID photo id visible and text is readable
    • ✅ No harsh glare or shadows
If you see issues, adjust your lamp or position before continuing

🆘 Need More Help?

If your lighting setup still doesn’t meet the requirements:
  • Take a screenshot of your webcam view
  • Contact Talview Support with your test link, email ID, and a short note