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To ensure your assessment or interview runs smoothly, your device must be on a supported operating system (OS). The platform relies on OS-level support for critical features such as camera access, microphone permissions, screen sharing, and secure browser functionality. Using an outdated or unsupported OS may prevent you from starting or completing the test.

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✅ Supported OS Versions

Operating systemMinimum supported version
WindowsWindows 10 and above
macOSmacOS 12.6.7 and above
iPhone/iPadiOS 14 and above
AndroidAndroid 10 and above
Devices running older versions may experience issues such as blocked camera or microphone access, failed system checks, screen-sharing errors, or secure browser launch failures.

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🔍 OS Compatibility Status Explained

OS CategoryPassedWarningFailed
WindowsWindows 10+ fully updated (no S mode)Outdated Windows (<10; S mode)Unsupported OS (XP, RT, S mode, test builds)
macOS10.15+, 11+10.13–10.14< 10.13
LinuxUbuntu 18.04+Older but supported distrosUnsupported or test builds

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🖥 How to Check Your OS Version?

  • Windows: Settings → System → About
  • macOS: Apple menu → About This Mac
  • iOS: Settings → General → About
  • Android: Settings → About phone

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🔄What to do if your OS is outdated?