✅ Common Issues and Fixes with Mobile Hotspot

What Might Be Going WrongWhat You Can Do
Weak mobile signal or poor network zoneMove to an area with better signal (near a window or open space)
Battery saver mode on your phone or laptopDisable battery saver to prevent Wi-Fi/hotspot interruptions
Hotspot auto-turn-off due to inactivityAdjust your phone’s settings to keep hotspot always on
Other apps using mobile data in the backgroundTurn off background apps and data sync (especially on the hotspot device)
Shared hotspot with other users or devicesDisconnect all other devices and use the hotspot only for your test or interview session

⚠️ Signs Your Hotspot Isn’t Stable

Watch out for these indicators during your system check or live session:
  • You see a “Connectivity: Warning” or “Bandwidth: Low” alert
  • Your audio or video keeps cutting out
  • The session freezes or reconnects automatically
  • You are logged out of a proctored assessment or interview mid-way

🛠️ How to Optimize Hotspot Usage for Talview

Here’s how to get the best performance out of your mobile hotspot:
  • Use 4G or 5G network — Avoid 2G/3G connections
  • Keep the hotspot device plugged in and charged
  • Place the hotspot device close to your computer
  • Limit movement during your session to avoid signal drops
  • Enable airplane mode + Wi-Fi hotspot on your mobile (if supported) to avoid call interruptions
  • Avoid using the same phone for both hotspot and Talview session — use separate devices if possible
Once done, run the Network Speed Test to check if you’re ready.

🔁 When to Switch Networks

If you continue to face issues despite optimizations:
  • Try switching to a home or office Wi-Fi connection
  • Or, use a wired (LAN) connection for best stability

  • Latency Issues and Their Impact on Audio/Video*
  • Background Apps That Eat Up Bandwidth*
  • Minimum Network Requirements for Talview*
  • How to Run a Network Speed Test*

🆘 Need More Help?

If you’re still facing interruptions:
  • Take a screenshot of your Speed Test results
  • Share details of your hotspot device (e.g., phone model, network type)
  • Contact Talview Support with a brief description of the issue
We’re here to help ensure a smooth and uninterrupted experience.