This can lead to:
  • Delayed audio or video
  • Freezing screens
  • Buffering during your test or interview
  • Unstable proctoring sessions
Even if you’re not actively using other apps, some may still run in the background and consume bandwidth.

✅ Common Issues and Fixes

What Might Be RunningWhat You Can Do
Video conferencing tools like Zoom, Google Meet, or TeamsExit or close these apps completely before starting your Talview session
Streaming apps like Netflix, YouTube, or Spotify etcClose all streaming tabs or apps on your device
File sync services like OneDrive, Dropbox, or Google DrivePause file uploads/backups temporarily during your session
Software updates or system downloadsCheck for and pause ongoing updates or installs
Other users in the same network streaming or downloadingRequest others to pause heavy internet usage during your test/interview

⚠️ How to Spot Bandwidth Drain

You might be losing bandwidth to background apps if:
  • Your video appears pixelated or keeps buffering
  • Audio is delayed or keeps cutting in and out
  • The system check shows low bandwidth or high latency
  • Your session is interrupted or freezes unexpectedly

🛠️ How to Free Up Bandwidth

To ensure you get the best experience during your session, follow these steps: Close unnecessary apps or browser tabs before launching Talview Exit video calls and pause media streams Pause cloud syncs or backups (OneDrive, Dropbox, etc.) Disable auto-updates for the duration of your test Limit internet use by others in your household/network, if possible Restart your device to clear background processes Once done, run the Network Speed Test to confirm your network is ready.
  • Latency Issues and Their Impact on Audio/Video*
  • Using Mobile Hotspot Without Interruption*
  • Troubleshooting VPN or Proxy-Related Latency*
  • Minimum Network Requirements for Talview*

🆘 Need More Help?

If you’ve followed these steps and are still facing issues:
  • Take a screenshot of your Speed Test results
  • Contact Talview Support with a short note about what’s happening and what you’ve tried
We’ll help you sort it out — so you can focus on your test or interview without any interruptions.