> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why didn’t the participant join the interview after accepting the invite?

If a participant does not join the interview even after accepting the invitation, this checklist helps you identify common technical, communication, or situational reasons and take the appropriate next step in **Talview**.

## 🔎 Troubleshooting Common Issues

| What might be wrong                    | How to fix it                                                                                                                         |
| :------------------------------------- | :------------------------------------------------------------------------------------------------------------------------------------ |
| Technical issues on participant’s side | Contact the participant to confirm if they are facing connectivity, device, or browser issues and offer a quick reschedule if needed. |
| Incorrect or expired interview link    | Recheck the interview details in the system and resend the correct or updated interview link.                                         |
| Time zone mismatch                     | Reach out immediately to confirm the participant’s time zone and reschedule the interview if there was a misunderstanding.            |
| Personal or emergency situation        | Allow a short grace period and offer flexible rescheduling if the participant informs you of an emergency.                            |
| Internal communication error           | Verify interview details internally and resend accurate information to the participant.                                               |

<Tip>
  ### **Additional tips**

  * Wait 5–10 minutes before marking the participant as a no-show.
  * Attempt contact via email or phone to confirm whether assistance is needed.
  * Keep a record of communication attempts for recruiter or HR follow-up.
</Tip>