> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to reply to a notification in Notification Inbox?

This article guides you step-by-step on how to reply to a notification mail using Talview’s Workflow Tools Platform. The process leverages Talview’s automated workflow to streamline communication directly from email notifications triggered by the system.

***

## Prerequisites

* An active email account configured to receive Talview notification mails
* Basic understanding of workflow tasks assigned in *Talview’s platform*.
* Access to **Talview’s Workflow Tools Platform** for task verification and follow-up.

***

## Step-by-Step Guide:

<div style={{ position:"relative",paddingBottom:"calc(54.02777777777777% + 41px)",height:0,width:"600px",margin:"0 auto" }}>
  <iframe src="https://demo.arcade.software/YlVAK3geHJeSCH0Dexy4?embed&embed_mobile=tab&embed_desktop=inline&show_copy_link=true" title="How to reply to a notification mail" frameBorder="0" loading="lazy" webkitAllowFullScreen mozAllowFullScreen allowFullScreen allow="clipboard-write" style={{ position:"absolute",top:0,left:0,width:"100%",height:"100%",colorScheme:"light" }} />
</div>

### **Step 1: Login to Talview’s Workflow Tools Platform**

* Navigate to the Workflow Tools login portal.
* Locate the login form on the main page and complete the authentication process.
* Upon successful authentication, you will be redirected to the **Workflow Tools dashboard.**

### **Step 2: Navigate to the Notification Inbox**

* On the navigation bar, locate the **Inbox** icon.
* Click on this **Inbox** icon to open your Notification Inbox.

### Step 3: **Select a Notification to Read**

* Click on any notification item in the left pane to open its contents on the right panel.
* You can scroll through the message content to read all details of the notification.

### Step 4: Replying to a notification

* Select the mail you want to reply to.
* Click on the **Reply Icon (Arrow pointing towards the left),** to reply to that mail thread.
* After replying to the mail, click on **Send.**
* You will receive a notification - ***“Your reply has been sent successfully.”***
