> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Suspended assessment not moving back to “Invited” after reactivation

When you reactivate a suspended assessment, you expect the candidate's status to automatically return to "Invited". However, sometimes the status remains unchanged or doesn't update as expected.

This article helps you troubleshoot why a candidate's assessment status isn't reverting to "Invited" after you've removed the suspension.

## 🔎Troubleshooting Common Issues

| **What might be wrong**                                              | **How to fix it**                                                                                                                                                                                                                                                                    |
| :------------------------------------------------------------------- | :----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **The candidate already completed the assessment before suspension** | Check the candidate's evaluation history in their profile. <br />If they submitted their assessment before the suspension was applied, reactivation won't change their status back to "Invited."<br />You'll need to reset or reassign the assessment if you want them to retake it. |
| **System sync delay after reactivation**                             | Wait 5-10 minutes after removing the suspension, then refresh the candidate list. <br />Status updates may take a few moments to reflect across the system. <br />If the status still doesn't update, try logging out and back in.                                                   |
| **The workflow stage has progressed beyond the assessment**          | Review the candidate's current workflow stage. <br />If they've been moved to a different stage (manually) while suspended, reactivation won't move them backward. <br />You'll need to manually reassign them to the assessment stage.                                              |

<Tip>
  ### **Additional Tips:**

  * Verify you have the necessary permissions to reactivate assessments and modify candidate statuses in your workflow.
  * Check if any automated rules or triggers in your workflow are preventing status changes after reactivation.
  * Contact your Talview administrator if the candidate appears in multiple workflows simultaneously, as this can cause status conflicts.
</Tip>