> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why is the “Invite” option disabled during a Live Interview?

If evaluators are unable to invite additional panel members during a Live Interview, it usually means the **“Invite”** option is disabled for their role, organization, or the session template.

This guide walks you through common causes and step-by-step solutions to restore this functionality.

***

## 🔎 Troubleshooting Common Issues

| What Might Be Wrong                                 | What You Can Do                                                                                      |
| :-------------------------------------------------- | :--------------------------------------------------------------------------------------------------- |
| Organization-level restriction                      | Contact your admin to confirm that “Invite” is not globally disabled.                                |
| Feature not reflected after enabling                | Log out and rejoin the session. Refresh the People tab to view updated permissions.                  |
| Browser cache or session issue                      | Clear your browser’s cache and cookies, then rejoin the Interview.                                   |
| Joined with incorrect role (co-evaluator, not host) | Ensure that you have joined as a host or panel member. Co-evaluators may not see the Invite control. |
| Template not updated                                | Log out and rejoin the session after enabling. Refresh the **People** tab.                           |

> **Note :** Guest Evaluators require a **whitelisted domain** before they can be added via the **Invite** feature.

<Tip>
  ### Additional Tips

  * Use a supported browser (latest version of **Chrome** or **Edge**) for real-time updates.
  * Invites to in-house evaluators are sent directly, whereas guest evaluators require a whitelisted domain. Contact your admin if the domain isn’t whitelisted.
</Tip>