> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to reschedule a candidate’s booking

This article explains how coordinators reschedule a candidate's booking for an individual assessment (or, at the enrollment level, where necessary) using the Talview Coordinator Console, including where to open the reschedule action and how to pick a different slot for the affected step.

***

### **Step-by-Step Guide**

<img src="https://mintcdn.com/talview-f3acd66d/f-cD0Hp1l_kE-a6V/images/image-39.png?fit=max&auto=format&n=f-cD0Hp1l_kE-a6V&q=85&s=e81f7e287703316b58f9e06091000a6e" alt="Image" width="1913" height="1026" data-path="images/image-39.png" />

**1. Open the Exams list and select the exam**

* From the dashboard, open the **Exams** list view.
* Locate the exam row for the exam containing the candidate’s enrollment.
* Click the exam row to open the exam details screen.

**2. Reschedule a booking at the step level**

* Open the assessment tab for the specific step (for example, **Reading & Listening** or **Speaking**).
* Locate the candidate time slot for that assessment step.
* Click on the candidate time slot
* Locate the candidate name
* Click the ellipsis (more actions) on the candidate’s row and select **Reschedule booking**.
* Choose a new available slot (date/time) for that exam step from the slot picker and confirm the change.

**3. Reschedule entire enrollment (where necessary)**

* If enrollment-level reschedule is needed for the tenant, open the **Enrollments** tab.
* Click the ellipsis on the specific candidate row and select **Reschedule booking**
* Select new slots for the required assessments

**4. Verify the reschedule**

* Confirm the candidate’s assigned slot and center update in the step tab and the Enrollments list.
* Check booking and capacity values to ensure the new slot allocation is reflected.

<Tip>
  **Additional tips**

  * Confirm whether you’re rescheduling a step or the entire enrollment, and confirm the candidate’s availability/time zone.
  * Verify slot duration and step spacing to avoid conflicts with other exam steps.
  * Check mapped center capacity and ensure approved accommodations transfer to the new slot.
  * Use search/filters to find and compare available slots before confirming.
</Tip>