> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Proctor FAQs

The Proctor workflow covers the day-to-day management of in-center exam schedules, from viewing your upcoming schedules and starting a session, to checking in candidates, monitoring their progress, and taking action when needed.

This FAQ serves as a quick reference to help you navigate your schedule view and manage candidates efficiently during a live exam.

***

### Getting Started

**Q1. Where can I see my upcoming schedules?**

Log in to Talview and navigate to **Bookings**. Your assigned schedules are listed here, showing the date, time, room, and seat count for each slot.

**Q2. How do I search for a specific schedule slot?**

Use the **Search slots** bar at the top right of the Bookings page to look up a slot by name or date.

**Q3. How do I start a schedule?**

Find the schedule you want to start and click **Start Schedule**. This takes you to the candidate list for that slot.

**Q4. Can I see schedules that have already been completed?**

Yes. Select the **Completed** tab on the Bookings page to view your past schedules.

**Q5. What information is shown for each schedule on the Bookings page?**

Each schedule card shows the date, slot name, time, room, and total seat count.

**Q6. What does "Up Next" mean on the Bookings page?**

"Up Next" lists your upcoming schedules that are not yet ready to start. The schedule at the top of the page with the **Start Schedule** button is your most immediately active one.

***

### Candidate Statuses & Progress

**Q1. What are the different candidate statuses I'll see in the schedule view?**

You'll see the following statuses: Checked-in, Paused, Lobby, Exam in Progress, and Suspended.

**Q2. What does "Lobby" mean for a candidate?**

The candidate hasn't been checked in yet and is waiting to begin their exam.

**Q3. What is the difference between "Paused" and "Suspended"?**

"Paused" means the candidate has temporarily stopped their exam — either on a permitted break or due to a technical interruption. "Suspended" means a proctor has actively halted the session, typically due to a violation or integrity concern.

**Q4. What does "Disconnected" mean?**

The candidate has lost their connection and may reconnect. This is a technical state, not a deliberate action taken by the proctoring team.

**Q5. What does the progress bar show for a candidate?**

The progress bar reflects how far along the candidate is in their exam. It updates in real time as they move through each stage.

**Q6. What does the Step column indicate?**

The Step column shows the current status of the candidate's exam through an icon.

**Q7. What do the icons below a candidate's name in the schedule view indicate?**

The icons represent the accommodations available or active for that candidate's session - such as breaks in between the session, extra time, or special assistance requirements like wheelchair access, etc.

***

### Candidate Actions

**Q1. How do I check in a candidate?**

Locate the candidate in the list, click the menu at the end of their row, and select **Check-in**.

**Q2. How do I view a candidate's profile?**

You can view a candidate's profile in two ways, click directly on the candidate's name, or click the menu at the end of their row and select **View profile**.

**Q3. How do I update a candidate's status?**

Click the menu at the end of the candidate's row, select **Update status**, and choose the appropriate status from the options available.

**Q4. How do I report an incident for a candidate?**

Click the menu at the end of the candidate's row and select **Report incident**. Fill in the required details and confirm.

**Q5. How do I suspend a candidate?**

Click the menu at the end of the candidate's row and select **Suspend candidate**. You'll be prompted to select a reason before confirming.

***

### Seat & Exam Details

**Q1. What does the Seat column show?**

The Seat column displays the room number and seat number assigned to each candidate - for example, Room 101, Seat 12A.

**Q2. What does the Exam column show?**

The Exam column displays the name of the exam the candidate is taking and the institution associated with it.

**Q3. Can two candidates in the same schedule be taking different exams?**

Talview doesn't restrict multiple exams from running in the same schedule slot. However, centers can manage this by creating separate schedules for each exam.

***

### Search & Navigation

**Q1. Can I search for a candidate within a schedule?**

Yes. Use the **Search** bar at the top of the schedule view to look up a candidate by name or ID.

**Q2. How do I go back to the Bookings page from the schedule view?**

Click **Bookings** in the breadcrumb at the top left of the page to return to your schedule list.

**Q3. How do I navigate between pages in the candidate list?**

Use the pagination controls at the bottom of the list. You can also adjust the number of rows displayed per page using the **Rows per page** dropdown.