> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Updating Center Attributes

> Changes to center details — name, location, operating hours, contact info, and more — are automatically synced to partner organizations.

## What are center attributes?

Center attributes are the core details that describe your exam center:

* **Center name and code**
* **Location** (address and map link)
* **Exam type** (CBT, PBT, or both)
* **Operating hours** (days and times the center is open)
* **Time zone**
* **Contact name, phone, and email**
* **Accommodations** (accessibility options)

Any time you update these details in your organization, Center Sync automatically pushes the updated information to your partner organizations.

***

## How to update center details

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<Steps>
  <Step title="Open the center">
    From the **Centers** list, click the center you want to update to open its **Overview** page.
  </Step>

  <Step title="Click Edit Details">
    In the center information panel, click the **Edit Details** button (pencil icon).

    <img src="https://mintlify.s3.us-west-1.amazonaws.com/talview-f3acd66d/images/center-federation-edit-details.png" alt="Center overview page showing the Edit Details button and center information panel with name, location, exam type, operating hours, and contact details" style={{ width: "100%" }} />
  </Step>

  <Step title="Make your changes">
    Update any combination of:

    * Center name or center code
    * Location (update the address or Google Maps link)
    * Exam type
    * Operating hours (toggle days, adjust time ranges)
    * Contact name, phone, or email
    * Accommodations

    For time zone updates, use the edit icon next to the **Time Zone** field directly on the Overview page.
  </Step>

  <Step title="Save">
    Click **Confirm** to save your changes. The sync to partner organizations begins automatically.
  </Step>
</Steps>

***

## What the partner organization sees

Once the sync completes, the partner organization's copy of the center reflects your updated details. This includes:

| Field updated   | What changes in the partner organization         |
| --------------- | ------------------------------------------------ |
| Center name     | Displayed name updates everywhere it appears     |
| Location        | Map link and address update                      |
| Operating hours | Hours reflect the updated schedule               |
| Time zone       | Sessions and slots are displayed in the new zone |
| Contact details | Contact name, phone, and email update            |
| Exam type       | CBT / PBT indicator updates                      |
| Accommodations  | Available accommodations list updates            |

<Tip>
  If you are making several changes at once, save them all together. Each save triggers one sync — batching updates is more efficient and reduces the brief **Syncing** window that partners see.
</Tip>

***

## Center status during sync

When you save changes, your center status temporarily changes to **Syncing**. During this time:

* The center remains fully operational for your organization
* Edits to the center are temporarily paused to maintain consistency with the partner side
* Normal status resumes automatically once the sync completes (typically within seconds)

<Warning>
  If you attempt to edit the center while it is in the **Syncing** state, the platform will show a message indicating that edits are temporarily unavailable. Wait for the sync to complete before making further changes.
</Warning>

***

## Frequently asked questions

<AccordionGroup>
  <Accordion title="How quickly do changes appear in the partner organization?">
    Changes are usually reflected in the partner organization within a few seconds of saving. If a sync is already in progress (for example, because another change was saved just before), it will complete the current run and pick up your new changes in the next cycle.
  </Accordion>

  <Accordion title="Can I rename a center without it being treated as a new center on the partner side?">
    Yes. The sync uses internal identifiers, not the center name, to match records. Renaming your center updates the name on the partner side — it does not create a second copy or break any existing mappings.
  </Accordion>

  <Accordion title="What if I change the exam type from CBT to PBT?">
    The change is synced immediately. The partner organization's copy will show the updated exam type. Any existing slots or schedules that were tied to the previous exam type remain; consult your platform administrator if a structural change to schedules is needed.
  </Accordion>

  <Accordion title="Do operating hour changes affect existing bookings in the partner organization?">
    Operating hours are configuration data — syncing them updates the displayed hours but does not automatically cancel or reschedule existing candidate bookings. Booking management remains with each organization.
  </Accordion>
</AccordionGroup>
