> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Understanding Center Overview

The Center Overview page gives you a detailed view of a specific center, including its configuration, location, rooms, and real-time statistics.

In this article, you will learn what each section on the Center Overview page displays and how to navigate it.

***

### Before You Begin

Make sure you have:

* Logged in with the appropriate role credentials (Center Admin, Center Manager, Proctor Lead, or Proctor)" to reflect that other roles can also perform candidate actions.
* Opened a center from the Center dashboard by clicking on its name.

***

### Step-by-Step Guide

**1. Navigate to the Overview tab**

After clicking a center name from the dashboard, you'll land on the **Overview** tab by default. The breadcrumb at the top shows your navigation path. You'll also see additional tabs: **Capacity** and one or more **workflow step tabs.**

**2. Review center details**

The main section displays the center's configuration, which can be edited:

* **Center name** - shown at the top with an **Active** or **Inactive** status badge.
* **Center Code** - the unique identifier for the center. Virtual centers display "Virtual" here.
* **Location** - a clickable link showing the city and country code (e.g., "London, GBR"). Not applicable for virtual centers.
* **Exam type** - the supported formats shown as badges: **CBT**, **PBT**, or both. Click the **edit (pencil) icon** to modify.
* **Operating Hours** - the center's schedule for each day of the week, showing the time range (e.g., "9 am–8 pm") or "Closed." Click **Edit Details** to update.
* **Time Zone** - the center's configured time zone (e.g., "Europe/London", "Asia/Kolkata").
* **Email** - the contact email for the center.
* **Contact name** - the name of the center's primary contact.
* **Contact phone** - the contact phone number.
* **Accommodations** - displayed as icons representing the accommodations available at the center (e.g., wheelchair access, extra time, separate room).

**3. View the map**

On the right side, a map panel shows the center's location with a pin marker. Click **Get Directions** to open the location in a maps application. For virtual or remote centers, the panel displays "Map preview not available" with a prompt to add a Google Maps link.

**4. Review Quick Statistics**

Below the map, the **Quick Statistics** panel provides a real-time snapshot:

* **Rooms** - total number of rooms in the center.
* **Seats** - total seat capacity across all rooms.
* **Rooms active today** - how many rooms are currently active.
* **Today's Utilization** - the percentage of seats in use today.
* **This Week Avg** - the average utilization for the current week.
* **Registered Today** - number of candidates registered for today's sessions.
* **14 Day Distribution** - a sparkline showing booking activity over the next 14 days with a total count.

Click **View Capacity Management →** to navigate directly to the Capacity tab.

**5. Review the Rooms section**

Below center details, the **Rooms** section shows all rooms configured for the center. The table columns are:

* **Room Name** - the name of the room.
* **Workflow Step** - the exam type assigned to the room (e.g., "Listening, Reading & Writing", "Speaking"). Each room is mapped to a specific workflow step.
* **Status** - **Active** (green) or **Inactive**.
* **Capacity** - the number of seats in the room. Click the number to view individual seat details.
* **14 Day Distribution** - a sparkline showing the room's booking activity over the next 14 days with a total count.

Each room row also has a **delete (trash) icon** on the far right to remove the room.

**6. [Add a room](https://docs.talview.com/center-and-proctor-administration/center-admin/how-tos/how-to-add-rooms-in-a-center) or view the room map**

At the top of the Rooms section, you'll see:

* **Room map** - click to add rooms in bulk.
* **+ Add Room** - click to add a new room to the center.

***

<Tip>
  **Additional Tips**

  * The total room count is displayed next to the "Rooms" heading (e.g., "Rooms · 2").
  * Rooms are linked to specific workflow steps - when adding a room, you'll need to select which workflow step it belongs to.
  * Consider deactivating rooms instead of deleting them if they're only temporarily unavailable.
</Tip>