> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why is my network not meeting test requirements?

A reliable network is critical for a smooth experience on the platform, whether you're attending a live interview, taking a proctored assessment, or conducting an evaluator session. Poor connectivity can lead to video lag, audio distortion, or session disconnections.

This article outlines the network requirements needed for an uninterrupted experience.

## ✅ Minimum Network Requirements

| **Network Parameter** | **Recommended Value** | **Minimum Required** |
| --------------------- | --------------------- | -------------------- |
| **Download Speed**    | 10 Mbps or higher     | 5 Mbps               |
| **Upload Speed**      | 5 Mbps or higher      | 2 Mbps               |
| **Latency (Ping)**    | \< 50 ms              | Lesser than 100 ms   |
| **Jitter**            | \< 30 ms              | \< 50 ms             |
| **Packet Loss**       | 0%                    | Maximum 2% tolerated |

Anything below the minimum threshold may cause:

* Video/audio lag
* Delays in system checks
* Session timeouts or dropped connections

## 📶 How to Check Your Network Speed

👉 [Run a Speed Test](https://speed.talview.com/)

After the test, review your:

* Download and upload speed
* Latency (ping)
* Jitter and packet loss, if available

<Tip>
  **Tip:** Always test your connection at the exact location and on the same device you'll use for the session.
</Tip>

## 🛠️ If Your Network Doesn’t Meet the Minimum:

| **Issue**                  | **Quick Fixes**                                                        |
| -------------------------- | ---------------------------------------------------------------------- |
| Slow speed                 | Switch to a wired (LAN) connection, or restart your router             |
| High latency               | Pause background apps or connect to a less congested network           |
| High jitter or packet loss | Avoid using mobile data or public Wi-Fi, switch to a broadband network |
| Upload issues              | Ensure no cloud backups or sync tools are running in the background    |