> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why is my speed test result different from other speed tests?

The speed test in your system checks may show a warning even when Google or another speed test says your internet is fine. This happens because the two tests measure different things, and a warning doesn’t stop you from starting your exam. Talview’s speed test is designed to check how well your connection will hold up during a live, proctored exam, and the fixes below help you get the most stable connection before you begin.

#### 🔍 Troubleshooting common issues

| What Might Be Wrong | How to Fix It |
| :- | :- |
| Other speed tests connect to a server close to you | Most speed test websites measure your connection to the nearest server, which usually gives the fastest result. <br />Our test checks your connection to the servers your exam actually runs on, which may be farther away. <br />A different result is normal and doesn’t mean anything is wrong with your internet. |
| Your connection is fast but not steady | Our test also checks how stable your connection is, not only how fast it is. Wi-Fi signals can drop and recover from moment to moment. If you can, connect your device to your router with a cable, or move closer to your router, then run the test again. |
| A VPN or proxy is slowing your connection | VPNs and proxies route your traffic through another location, which can make the connection to our servers slower. Turn off any VPN or proxy and run the test again. |
| Other devices or apps are using your internet | Streaming, downloads, video calls, and cloud backups on your network can slow your connection during the test. Pause these and close apps you don’t need, then run the test again. |
| Your network limits certain connections | Some office, school, or public networks restrict connections to outside services. If you’re on one of these networks, try a personal home network or a mobile hotspot instead. |

<Tip>
  **Additional tips**

  * To check the internet speed recommended for assessments and interviews, see [What are the recommended bandwidth and latency?](https://docs.talview.com/candidates/system-diagnostics/what-are-the-recommended-bandwidth-and-latency)
  * A speed test warning is only a warning. You can still start your exam, but a stronger connection helps your video and audio run smoothly throughout.
  * Run the speed test at the same time of day you plan to take your exam, since internet speeds can change during busy hours.
  * If the warning keeps appearing after trying these fixes, contact your recruiter or exam coordinator before your exam starts.
  * If your system check shows **Connectivity: Failed**, your device can’t reach our servers. See [How to resolve connection failure error](https://docs.talview.com/candidates/system-diagnostics/network-and-connectivity/how-to-resolve-connection-failure-error) before starting your exam.
</Tip>

#### 📚 Related Articles

* [What are the recommended bandwidth and latency?](https://docs.talview.com/candidates/system-diagnostics/what-are-the-recommended-bandwidth-and-latency)
* [Run diagnostics](https://docs.talview.com/candidates/system-diagnostics/run-diagnostics)
* [How to run a network speed test?](https://docs.talview.com/candidates/system-diagnostics/how-to-run-a-network-speed-test)
* [How to resolve connection warning error](https://docs.talview.com/candidates/system-diagnostics/network-and-connectivity/how-to-resolve-connection-warning-error)
* [How to resolve connection failure error](https://docs.talview.com/candidates/system-diagnostics/network-and-connectivity/how-to-resolve-connection-failure-error)


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