> ## Documentation Index > Fetch the complete documentation index at: https://docs.talview.com/llms.txt > Use this file to discover all available pages before exploring further. # Payment Debited but Talview Exam Slot Not Booked – Troubleshooting Guide If your Talview exam booking hasn’t been confirmed, this guide helps identify possible causes, verify your status, and resolve the issue quickly. Follow the steps below to prevent duplicate payments and ensure your slot is secured. ## Common Troubleshooting Steps | What might be wrong? | **What to Do?** | | :-------------------------------------- | :------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | **System Delay in Booking** | Sometimes the system takes a few minutes to sync with the payment gateway. Wait and check your email for confirmation. | | **Payment Confirmation Not Received** | Check your inbox and spam/junk folders for payment or booking emails. Sometimes confirmations are delayed. | | **Attempted Duplicate Payment** | Do not pay again immediately. This could lead to duplicate charges. Wait for support verification. | | **Transaction Not Reflected in System** | Contact [Talview support](https://talview.freshdesk.com/support/solutions) with your transaction ID, booking details, date/time of payment, and screenshots of payment success/error. | | **Refund or Slot Confirmation Pending** | Talview support will either confirm your booking or initiate a refund. Monitor your email for updates. | Tip: Keep all payment documentation ready and avoid multiple payments. Talview support can verify and resolve your original transaction safely.