> ## Documentation Index > Fetch the complete documentation index at: https://docs.talview.com/llms.txt > Use this file to discover all available pages before exploring further. # Why is the Whiteboard not working during my Live interview? If the Whiteboard fails to load, freeze, or not sync properly during your session in **Talview**, this guide helps you troubleshoot common issues and restore functionality quickly. ### 🔎 **Troubleshooting Common Issues** | What might be wrong | How to fix it | | :--------------------------------------- | :---------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Whiteboard does not load | Use the latest version of Chrome, Firefox, or Edge. Restart the browser and rejoin the interview. | | Whiteboard syncs slowly or not at all | Ensure a stable internet connection. Close background apps consuming bandwidth. Run a speed test. Switch to a wired connection if possible. | | Changes are not visible to others | Refresh the page. Clear browser cache and cookies. Rejoin the interview session. | | Toolbar or controls not responsive | Enable JavaScript in browser settings. Disable ad-blockers or privacy extensions. Try Incognito/Private mode. Switch to a supported browser. | | Whiteboard freezes or content disappears | Close unused tabs and applications. Ensure your device meets minimum system requirements. Restart the browser or device. Save or screenshot important content manually. | ### **Additional tips:** * Whiteboard works best on a **desktop browser**; mobile support may be limited. * Ensure your internet connection is stable and fast for smooth syncing. * Rejoin the session promptly if any freezes occur to avoid losing progress.