> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why is the camera not detected during live interviews?

If your camera is not detected while joining a live interview on **Talview**, this checklist helps you identify common causes and apply quick fixes to restore camera access.

### 🔎 **Troubleshooting Common Issues**

| What might be wrong                     | How to fix it                                                                                                                                    |
| :-------------------------------------- | :----------------------------------------------------------------------------------------------------------------------------------------------- |
| Camera is disconnected or not powered   | Ensure your built-in or external camera is connected and turned on. If using a webcam, reconnect it or try a different USB port.                 |
| Browser camera permission is blocked    | Click the lock icon in the browser address bar, open site settings, set Camera to Allow, and reload the page.                                    |
| System-level camera access is disabled  | Open camera privacy settings on your system and allow camera access for your browser (Chrome, Edge, or Firefox).                                 |
| Incorrect camera selected               | If multiple cameras are available, select the correct one in the device selector before joining the interview. Disable unused devices if needed. |
| Another application is using the camera | Close apps like Zoom, Teams, Meet, or Skype, and close any browser tabs using the camera. Restart the browser afterward.                         |
| Browser or operating system is outdated | Update your browser to the latest version and ensure your operating system is up to date.                                                        |
| Physical blockage or poor lighting      | Remove any webcam covers, clean the lens, and ensure your face is well-lit without strong backlighting.                                          |
| Cache, extensions, or session conflict  | Clear browser cache and cookies, disable ad-blockers or privacy extensions, or try Incognito/Private mode.                                       |
| Network or firewall restrictions        | Switch to a home network or mobile hotspot, turn off VPNs, and avoid restrictive corporate networks if possible.                                 |

<Tip>
  ### **Additional tips:**

  * Test your camera using an online webcam checker before joining the interview.
  * Restart your system if the camera remains undetected after browser fixes.
</Tip>