> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why is my video lagging or freezing during the interview?

If your video freezes, lags, or becomes choppy during the Live interview, this checklist helps you identify and resolve common network, browser, and device performance issues.

### 🔎 **Troubleshooting Common Issues**

| What might be wrong                  | How to fix it                                                                                                  |
| :----------------------------------- | :------------------------------------------------------------------------------------------------------------- |
| Unstable or slow internet connection | Switch to a wired LAN connection or strong Wi-Fi, move closer to the router, and pause downloads or streaming. |
| Browser-related issues               | Update your browser to the latest version, clear cache, and try joining in Incognito or Private mode.          |
| Device performance overload          | Close all non-essential applications and tabs, then restart your device before rejoining.                      |
| VPN, firewall, or proxy interference | Turn off VPN or proxy services if allowed, and switch to an unrestricted network.                              |
| Camera or app conflicts              | Close video apps such as Zoom, Teams, or Meet, then rejoin the interview session.                              |

<Tip>
  ### **Additional tips:**

  * Run a network speed test and ensure latency stays below 100 ms.
  * Update your webcam drivers or try using a different device.
  * Refresh the interview tab only after completing the fixes above.
</Tip>