> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why can’t I hear the interviewer during my live interview?

If you cannot hear the interviewer during your session, this checklist helps you identify and resolve common audio, browser, and network issues in **Talview**.

### 🔎 **Troubleshooting Common Issues**

| What might be wrong                   | How to fix it                                                                                                                          |
| :------------------------------------ | :------------------------------------------------------------------------------------------------------------------------------------- |
| Incorrect speaker or headset selected | Open your system sound settings and select the correct output device. If using Bluetooth, confirm the headset is connected and active. |
| Volume muted or too low               | Increase system volume and check headset controls. Ensure the speaker is not muted at the device level.                                |
| Browser audio permission blocked      | Click the browser lock icon and allow audio access, then reload the interview room.                                                    |
| Interview tab muted                   | Right-click the browser tab and ensure it is not muted.                                                                                |
| Another application using audio       | Close apps like Zoom, Teams, or Meet that may be controlling audio output.                                                             |
| Network blocking audio                | Switch to a different network or mobile hotspot. Disable VPNs if allowed.                                                              |
| Faulty speaker or headset             | Test audio on another website or app. Try using a different headset or device.                                                         |

<Tip>
  ### **Additional tips:**

  * Use wired headphones to avoid Bluetooth connectivity issues.
  * Join the interview a few minutes early to test audio.
  * Avoid shared or restricted networks during the interview.
</Tip>