> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why am I facing network interruptions during my live interview?

If your Live interviews disconnects or becomes unstable due to network issues, this checklist covers the most common causes and helps you restore connectivity quickly.

### 🔎 **Troubleshooting Common Issues**

| What might be wrong                     | How to fix it                                                                                                                 |
| :-------------------------------------- | :---------------------------------------------------------------------------------------------------------------------------- |
| Internet connection is slow or unstable | Restart your modem or router and reconnect. Use a wired (LAN) connection if available and run a speed test before rejoining.  |
| Too many devices using the same network | Disconnect other devices from Wi-Fi and pause downloads, streaming, or cloud backups.                                         |
| VPN or proxy is enabled                 | Turn off any VPN or proxy services and connect using a direct home network or mobile hotspot.                                 |
| Office or campus network restrictions   | Switch to a personal network or mobile hotspot if video or audio traffic is blocked.                                          |
| Browser or device is outdated           | Update your browser (Chrome or Edge recommended) and operating system. Try joining from another device if the issue persists. |
| Background apps consuming bandwidth     | Close unnecessary apps, browser tabs, and resource-heavy software.                                                            |
| Network changed during the interview    | Stay on one stable network and avoid switching between Wi-Fi and mobile data.                                                 |
| Sudden disconnection occurred           | Rejoin the interview immediately. Restart your device if reconnection does not happen automatically.                          |

<Tip>
  ### **Additional tips:**

  * Test your internet connection at least 10 minutes before the interview.
  * Keep a mobile hotspot ready as a backup.
  * Sit closer to your router to improve Wi-Fi signal strength.
</Tip>
