> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why am I facing browser compatibility issues during my Live interview?

If you face browser compatibility issues while joining an interview or assessment on **Talview**, this checklist helps you identify common causes and apply quick fixes to resolve them.

### 🔎 **Troubleshooting Common Issues**

| What might be wrong                                   | How to fix it                                                                                                                                                   |
| :---------------------------------------------------- | :-------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Browser is outdated or unsupported                    | Update to the latest version of **Google Chrome**, **Microsoft Edge**, or **Mozilla Firefox**. On macOS, use the latest **Safari** version for interviews only. |
| Operating system version is incompatible              | Upgrade to **Windows 10 or later**, or one of the **latest three macOS versions**.                                                                              |
| Camera, microphone, or screen permissions are blocked | Allow access in browser settings and reload the page. Close other apps using the camera or mic.                                                                 |
| Browser extensions interfering                        | Disable ad blockers, VPNs, privacy tools, or screen-recording extensions, then restart the browser.                                                             |
| Secure browser does not launch                        | Reinstall the secure browser and add it to antivirus or firewall exceptions. Run as Administrator on Windows.                                                   |
| Unsupported device warning                            | Switch to a **desktop or laptop** with a supported browser. Use the **mobile app** only if instructed.                                                          |

<Tip>
  ### **Additional tips:**

  * Restart your browser after changing any permissions.
  * Avoid joining from incognito or private mode unless specifically instructed.
  * Complete a system check well before your scheduled interview.
</Tip>
