> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CodeJam Not Working in Talview Live Interview - How to Fix?

Talview’s **CodeJam** in Interview Rooms enables real-time coding collaboration between candidates and interviewers. At times, participants may face technical issues that disrupt the flow. This guide outlines common problems, causes, and solutions to help both interviewers and candidates quickly resolve them.

## Common Issues and Fixes

| What might be wrong              | What to do?                                                                                               |
| :------------------------------- | :-------------------------------------------------------------------------------------------------------- |
| CodeJam icon/button not visible  | Refresh the page. Clear cache or try incognito mode.                                                      |
| Code won’t run                   | Confirm Code execution is enabled, and choose a supported programming language, Check internet stability. |
| Collaboration lags/sync issues   | Switch to a stable/wired connection. Close bandwidth-heavy apps, Refresh CodeJam to resync.               |
| Can’t switch back to video       | Use “Exit CodeJam” button or Refresh the page.                                                            |
| Video/audio freezes while coding | Close unused apps/tabs and ensure device meets system requirements.                                       |

## Additional Troubleshooting Tips

* Browser Compatibility: For best results, use desktop/laptop with updated Chrome, Firefox, or Edge. Mobile devices may have limited functionality.
* Stable Internet: A reliable high-speed connection ensures smooth code execution and collaboration.
* Permissions Matter: Interviewers activate CodeJam and control candidate permissions. Communicate if you can’t edit or execute code.
* Refresh First: Many interface glitches or sync errors can be resolved by refreshing the page.
* Device Readiness: Restart your system before the session to clear temporary glitches.

## Best Practices to Prevent Issues

* Join the session 5–10 minutes early to test CodeJam functionality.
* Close background apps that use heavy bandwidth (e.g., streaming, downloads).
* Use a wired internet connection when possible.
* Test your mic, webcam, and system performance in advance.

## Need Help?

If issues persist after following these steps, contact **Talview Support** for live assistance:

Talview’s support team will help troubleshoot platform-specific problems and ensure your session runs smoothly.