> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why has my session expired?

On Talview, your session remains active until you log out. If you're seeing a session expired message or have been logged out unexpectedly, it's likely due to a browser issue rather than a platform timeout. In this article, you will find the most common causes and fixes to restore your session quickly.

### 🔎 Troubleshooting common issues

| **What Might Be Wrong**                       | **How to Fix It**                                                                                                                                                                      |
| :-------------------------------------------- | :------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Your browser cookies were cleared or expired  | Log back in. <br />Avoid clearing cookies while actively using the platform.                                                                                                           |
| You're using multiple browser tabs or windows | Close any duplicate tabs and log in again from a single tab.                                                                                                                           |
| Your browser is causing issues                | Clear your cache and cookies on **Google Chrome**, **Microsoft Edge**, or **Mozilla Firefox** (recommended browsers) and reload the page. <br />Try logging in on a different browser. |
| You're on an unstable internet connection     | Check your connection and log back in once it's stable.                                                                                                                                |

<Tip>
  **Additional tips**

  * Use **Chrome**, **Edge**, or **Firefox** for the best experience.
  * If you're being logged out frequently, check with your IT team, your organization's network or security settings may be affecting your browser session.
  * If the issue persists, contact your administrator for further assistance.
</Tip>