> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talview.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why can't I add or edit fields in the Form Editor?

If fields aren't inserting, the “**/”** menu isn't appearing, or the Form Editor seems frozen while you're building a form in Talview, it's usually caused by a browser issue or a session-related problem. In this article, you'll find the most common causes and how to get the editor working again.

#### 🔎 Troubleshooting common issues

| **What Might Be Wrong**                                                     | **How to Fix It**                                                                                                                                                                                |
| :-------------------------------------------------------------------------- | :----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| The “**/”** command menu isn't appearing when you type on the canvas.       | Click directly on the canvas to make sure it's in focus, then type “**/”**. <br />If it still doesn't appear, refresh the page with `Ctrl + Shift + R` (Windows) or `Command + Shift + R` (Mac). |
| A field was selected from the block picker but didn't insert on the canvas. | Refresh the page and try again. <br />Make sure you're clicking on an empty area of the canvas before selecting a field from the block picker.                                                   |
| The editor appears frozen and no clicks or edits are registering.           | Your browser tab may have become unresponsive. Refresh the page, or close and reopen the tab. <br />If the issue continues, close other heavy tabs or applications to free up memory.            |
| Your changes aren't being saved, or fields revert after adding them.        | This could be a network issue. <br />Check your internet connection and refresh the page. Your previously auto-saved content should still be intact.                                             |
| Your browser session has expired or timed out.                              | Log out and log back in, then reopen the form from the Forms list.                                                                                                                               |
| A browser extension is interfering with the editor.                         | Try opening the Form Editor in an incognito or private browsing window. <br />If the editor works there, disable extensions one by one to identify the conflict.                                 |

<Tip>
  **Additional Tips**

  * Chrome, Edge, and Firefox are the recommended browsers for the Form Editor. If you're using a different browser, try switching.
  * Clear your browser cache if the editor continues to behave unexpectedly after trying the steps above.
  * Your form content is auto saved, so refreshing or reopening the form won't cause you to lose your work.
  * If the issue persists across browsers and devices, contact your administrator for further assistance.
</Tip>