# Talview Docs: Candidates

## Candidates

### Getting Started

- [Welcome, Candidates & Learners 👋](https://docs.talview.com/candidates/getting-started.md)

### Screening

#### Ivy Audio Call

##### How-Tos

- [What is an Ivy audio call](https://docs.talview.com/candidates/screening/ivy-audio-call/how-tos/what-is-an-ivy-audio-call.md)
- [How to prepare for an Ivy audio call](https://docs.talview.com/candidates/screening/ivy-audio-call/how-tos/how-to-prepare-for-an-ivy-audio-call.md)
- [What to expect during an Ivy audio call](https://docs.talview.com/candidates/screening/ivy-audio-call/how-tos/what-to-expect-during-an-ivy-audio-call.md)
- [What questions does Ivy ask during an audio call](https://docs.talview.com/candidates/screening/ivy-audio-call/how-tos/what-questions-does-ivy-ask-during-an-audio-call.md)
- [How Ivy retries a call](https://docs.talview.com/candidates/screening/ivy-audio-call/how-tos/how-ivy-retries-a-call.md)
- [How to verify an Ivy audio call is genuine](https://docs.talview.com/candidates/screening/ivy-audio-call/how-tos/how-to-verify-an-ivy-audio-call-is-genuine.md)

##### Diagnostics

- [Why am I not receiving the Ivy audio call?](https://docs.talview.com/candidates/screening/ivy-audio-call/diagnostics/why-am-i-not-receiving-the-ivy-audio-call.md)
- [Why does my Ivy audio call disconnect in the middle?](https://docs.talview.com/candidates/screening/ivy-audio-call/diagnostics/why-does-my-ivy-audio-call-disconnect-in-the-middle.md)
- [Why did my Ivy audio call drop while I was answering?](https://docs.talview.com/candidates/screening/ivy-audio-call/diagnostics/why-did-my-ivy-audio-call-drop-while-i-was-answering.md)
- [Why does the Ivy call keep dropping or breaking up?](https://docs.talview.com/candidates/screening/ivy-audio-call/diagnostics/why-does-the-ivy-call-keep-dropping-or-breaking-up.md)
- [Why did I accidentally hang up during the Ivy audio call?](https://docs.talview.com/candidates/screening/ivy-audio-call/diagnostics/why-did-i-accidentally-hang-up-during-the-ivy-audio-call.md)
- [Why did I reject the Ivy audio call thinking it was spam?](https://docs.talview.com/candidates/screening/ivy-audio-call/diagnostics/why-did-i-reject-the-ivy-audio-call-thinking-it-was-spam.md)
- [Why can't I hear Ivy clearly during the call?](https://docs.talview.com/candidates/screening/ivy-audio-call/diagnostics/why-cant-i-hear-ivy-clearly-during-the-call.md)
- [Why would Ivy call me again after I missed or dropped the call?](https://docs.talview.com/candidates/screening/ivy-audio-call/diagnostics/why-would-ivy-call-me-again-after-i-missed-or-dropped-the-call.md)

##### FAQs

- [Candidate Screening FAQs - Ivy Audio Call](https://docs.talview.com/candidates/screening/ivy-audio-call/faqs/candidate-screening-faqs-ivy-audio-call.md)

### Assessments

#### Proctored Assessments

##### How-Tos

- [How to access help during a proctored session](https://docs.talview.com/candidates/system-diagnostics/proctoring-onboarding/how-to-access-help-during-a-proctored-session.md)
- [Why we use Proctoring and how it works](https://docs.talview.com/candidates/assessments/how-to/why-we-use-proctoring-and-how-it-works.md)
- [How to share your screen during a proctored session](https://docs.talview.com/candidates/system-diagnostics/proctoring-onboarding/how-to-share-your-screen-during-a-proctored-session.md)
- [How to access help on your phone](https://docs.talview.com/candidates/system-diagnostics/proctoring-onboarding/how-to-access-help-on-your-phone.md)
- [Guide to Share your screen](https://docs.talview.com/candidates/system-diagnostics/proctoring-onboarding/guide-to-share-your-screen.md)
- [Parental consent for underage test takers](https://docs.talview.com/candidates/system-diagnostics/proctoring-onboarding/parental-consent-for-underage-test-takers.md)

##### Diagnostics

- [What to do if I receive a warning during a proctored test?](https://docs.talview.com/candidates/assessments/diagnostics/what-to-do-if-i-receive-a-warning-during-a-proctored-test.md)
- [Why is my face not being detected?](https://docs.talview.com/candidates/assessments/ae/diagnostics/why-is-my-face-not-being-detected.md)
- [Why is the QR code not scanning?](https://docs.talview.com/candidates/assessments/proctoring/diagnostics/why-is-the-qr-code-not-scanning.md)

##### FAQs

- [Attendee FAQs - Attendee Proctoring Onboarding](https://docs.talview.com/candidates/assessments/faqs/attendee-faqs-attendee-proctoring-onboarding.md)

#### Talview Assessments

##### How-Tos

- [How We Protect Your Data](https://docs.talview.com/candidates/assessments/ae/how-to/how-we-protect-your-data.md)
- [What to expect after completing your assessment?](https://docs.talview.com/candidates/assessments/how-to/what-to-expect-after-completing-your-assessment.md)
- [Who to contact if you don’t receive a status update?](https://docs.talview.com/candidates/assessments/how-to/who-to-contact-if-you-dont-receive-a-status-update.md)
- [How to attempt a Coding Assessment?](https://docs.talview.com/candidates/assessments/how-to/how-to-attempt-a-coding-assessment.md)
- [How to follow Assessment do’s and don’ts on Talview](https://docs.talview.com/candidates/assessments/ae/how-to/how-to-follow-assessment-dos-and-donts-on-talview.md)
- [How to run and test your code before submitting](https://docs.talview.com/candidates/assessments/ae/how-to/how-to-run-and-test-your-code-before-submitting.md)
- [How to navigate between questions during an Objective assessment](https://docs.talview.com/candidates/assessments/ae/how-to/how-to-navigate-between-questions-during-an-objective-assessment.md)
- [How to submit your answers at the end of an Objective assessment](https://docs.talview.com/candidates/assessments/ae/how-to/how-to-submit-your-answers-at-the-end-of-an-objective-assessment.md)
- [How to record a great video response (tips and best practices)](https://docs.talview.com/candidates/assessments/ae/how-to/how-to-record-a-great-video-response-tips-and-best-practices.md)
- [Understanding the Timer and Auto-Submit in an Objective assessment](https://docs.talview.com/candidates/assessments/ae/how-to/understanding-the-timer-and-auto-submit-in-an-objective-assessment.md)
- [How to take a Long form Assessment on Web](https://docs.talview.com/candidates/assessments/ae/how-to/how-to-take-a-long-form-assessment-on-web.md)
- [How to take an Asynchronous Assessment on Web](https://docs.talview.com/candidates/assessments/ae/how-to/how-to-take-an-asynchronous-assessment-on-web.md)
- [How to take a Proctored Objective Assessment on Web](https://docs.talview.com/candidates/assessments/ae/how-to/how-to-take-a-proctored-objective-assessment-on-web.md)

##### Diagnostics

- [How to resolve Verification code errors?](https://docs.talview.com/candidates/assessments/diagnostics/how-to-resolve-verification-code-errors.md)
- [Why is my verification code not showing up?](https://docs.talview.com/candidates/assessments/proctoring/diagnostics/why-is-my-verification-code-not-showing-up.md)
- [Why can’t I confirm that my assessment responses were submitted?](https://docs.talview.com/candidates/assessments/ae/diagnostics/why-cant-i-confirm-that-my-assessment-responses-were-submitted.md)

##### FAQs

- [Candidate Assessment FAQs](https://docs.talview.com/candidates/assessments/faqs/candidate-assessment-faqs.md)
- [Account & Access](https://docs.talview.com/candidates/assessments/ae/account-and-access.md): Common questions about logging in, invite links, and access to Talview as a candidate.
- [System Requirements](https://docs.talview.com/candidates/assessments/ae/system-requirements.md): Frequently asked questions about supported browsers, devices, and internet requirements for candidates.
- [Taking an Assessment](https://docs.talview.com/candidates/assessments/ae/taking-assessments.md): Frequently asked questions for candidates about taking assessments, covering pre-assessment, during, and post-assessment scenarios.

#### Enrolling for an Exam

##### How-Tos

- [How to verify your identity as part of your exam enrollment](https://docs.talview.com/candidates/assessments/enrolling-for-an-exam/how-tos/how-to-verify-your-identity-as-part-of-your-exam-enrollment.md)

### Ivy AI Interview

#### FAQs

- [Candidate FAQs - Ivy interviews](https://docs.talview.com/candidates/ivy-ai-interview/faqs/candidate-faqs-ivy-interviews.md)

#### Diagnostics

- [Ivy AI does not respond during an AI-powered interview](https://docs.talview.com/candidates/ivy-ai-interview/diagnostics/ivy-ai-does-not-respond-during-an-ai-powered-interview.md)
- [Mic Troubleshooting - Ivy (AI Interviewer) cannot hear me ](https://docs.talview.com/candidates/ivy-ai-interview/diagnostics/mic-troubleshooting-ivy-ai-interviewer-cannot-hear-me.md)
- [Video not recording in an asynchronous video response - Troubleshooting](https://docs.talview.com/candidates/ivy-ai-interview/diagnostics/video-not-recording-in-an-asynchronous-video-responses-troubleshooting.md)

#### How-Tos

- [Access Your Ivy Assessment Link](https://docs.talview.com/candidates/ivy-ai-interview/how-to/access-your-ivy-assessment-link.md)
- [Attend an Ivy AI Assessment (Step-by-Step)](https://docs.talview.com/candidates/ivy-ai-interview/how-to/attend-an-ivy-ai-assessment-step-by-step.md)
- [Device and browser compatibility for Ivy](https://docs.talview.com/candidates/ivy-ai-interview/how-to/device-and-browser-compatibility-for-ivy.md)
- [Improving audio quality during Ivy interviews](https://docs.talview.com/candidates/ivy-ai-interview/how-to/improving-audio-quality-during-ivy-interviews.md)
- [Network test checklist before starting Ivy](https://docs.talview.com/candidates/ivy-ai-interview/how-to/network-test-checklist-before-starting-ivy.md)

### Interviews

#### FAQs

- [FAQs - Live Interview ](https://docs.talview.com/candidates/interviews/faqs/faqs-live-interviews.md)
- [FAQs – Interviews](https://docs.talview.com/candidates/interviews/faq-candidate.md): Frequently asked questions for candidates about interviews, covering pre-interview, during, and post-interview scenarios.

#### Diagnostics

- [Interview Invite Link Not Opening or showing expired](https://docs.talview.com/candidates/interviews/diagnostics/interview-invite-link-not-opening-or-showing-expired.md)
- [Why can’t I switch my camera or microphone during a live interview?](https://docs.talview.com/candidates/interviews/diagnostics/why-cant-i-switch-my-camera-or-microphone-during-a-live-interview.md)
- [Why is my live interview loading slowly or crashing?](https://docs.talview.com/candidates/interviews/diagnostics/why-is-my-live-interview-loading-slowly-or-crashing.md)
- [Why should I clear my browser cache and cookies before joining a live interview?](https://docs.talview.com/candidates/interviews/diagnostics/why-should-i-clear-my-browser-cache-and-cookies-before-joining-a-live-interview.md)
- [Why is the chat not working during my live interview?](https://docs.talview.com/candidates/interviews/diagnostics/why-is-the-chat-not-working-during-my-live-interview.md)
- [Why can’t I join the interview after accepting the invitation?](https://docs.talview.com/candidates/interviews/diagnostics/why-cant-i-join-the-interview-after-accepting-the-invitation.md)
- [Why is my video lagging or freezing during the interview?](https://docs.talview.com/candidates/interviews/diagnostics/why-is-my-video-lagging-or-freezing-during-the-interview.md)
- [Why do I hear my own voice echo during the Live interview?](https://docs.talview.com/candidates/interviews/diagnostics/why-do-i-hear-my-own-voice-echo-during-the-live-interview.md)
- [Why is my Live interview not loading?](https://docs.talview.com/candidates/interviews/diagnostics/why-is-my-live-interview-not-loading.md)
- [Why can’t I hear the interviewer during my live interview?](https://docs.talview.com/candidates/interviews/diagnostics/why-cant-i-hear-the-interviewer-during-my-live-interview.md)
- [Why is the camera not detected during live interviews?](https://docs.talview.com/candidates/interviews/diagnostics/why-is-the-camera-not-detected-during-live-interviews.md)
- [Why can’t I share my screen during my interview?](https://docs.talview.com/candidates/interviews/diagnostics/why-cant-i-share-my-screen-during-my-interview.md)
- [Why is the Whiteboard not working during my Live interview?](https://docs.talview.com/candidates/interviews/diagnostics/why-is-the-whiteboard-not-working-during-my-live-interview.md)
- [Why am I facing network interruptions during my live interview?](https://docs.talview.com/candidates/interviews/diagnostics/why-am-i-facing-network-interruptions-during-my-live-interview.md)
- [Why am I facing browser compatibility issues during my Live interview?](https://docs.talview.com/candidates/interviews/diagnostics/why-am-i-facing-browser-compatibility-issues-during-my-live-interview.md)
- [Candidate did not join the session - what to do?](https://docs.talview.com/candidates/interviews/diagnostics/candidate-did-not-join-the-session-what-to-do.md)
- [Candidate Interview Link Not Working or Expired- Troubleshooting Guide](https://docs.talview.com/candidates/interviews/diagnostics/candidate-interview-link-not-working-or-expired-troubleshooting-guide.md)
- [CodeJam Not Working in Talview Live Interview - How to Fix?](https://docs.talview.com/candidates/interviews/diagnostics/codejam-not-working-in-talview-live-interview-steps-to-fix.md)
- [Evaluator Didn’t Join the Session : What to do ?](https://docs.talview.com/candidates/interviews/diagnostics/evaluator-did-not-join-the-session-what-to-do.md)
- [Fix live interviews (Interview rooms) from crashing or freezing](https://docs.talview.com/candidates/interviews/diagnostics/how-to-fix-live-interviews-from-crashing-or-freezing.md)
- [Interview Room Features Not Working – Browser/Network Fixes](https://docs.talview.com/candidates/interviews/diagnostics/interview-room-features-not-working-browser-network-fixes.md)
- [Resolving Audio, Video, and Screen Sharing Issues: Troubleshooting Guide for Evaluators](https://docs.talview.com/candidates/interviews/diagnostics/resolving-audio-video-screen-sharing-issues-during-interview-troubleshooting-guide.md)
- [Network Requirements for Clear VoIP Calls in Live Interview](https://docs.talview.com/candidates/interviews/diagnostics/network-requirements-for-clear-voip-calls-in-live-interviews.md)
- [Session Ended Abruptly - A Quick Troubleshooting Guide](https://docs.talview.com/candidates/interviews/diagnostics/session-ended-abruptly-a-quick-troubleshooting-guide.md)
- [System Requirements for a Smooth Interview Experience](https://docs.talview.com/candidates/interviews/diagnostics/system-requirements-for-a-smooth-interview-experience.md)
- [Unable to Join Your Talview Interview? Troubleshooting Guide for Evaluators.](https://docs.talview.com/candidates/interviews/diagnostics/unable-to-join-talview-live-interview-troubleshooting-guide-for-evaluators.md)

#### How-Tos

- [How to Submit Feedback and Rating after a Live Interview?](https://docs.talview.com/candidates/interviews/how-to/how-to-submit-feedback-and-rating-after-a-live-interview.md)
- [How to switch between Light and Dark themes during a Live Interview?](https://docs.talview.com/candidates/interviews/how-to/how-to-switch-between-light-and-dark-themes-during-a-live-interview.md)
- [How to End the Live Interviews?](https://docs.talview.com/candidates/interviews/how-to/how-to-end-the-live-interviews.md)
- [How to manage recording settings in a Live Interview? ](https://docs.talview.com/candidates/interviews/how-to/how-to-manage-recording-settings-in-a-live-interview.md)
- [Why might an interviewer call you during the interview?](https://docs.talview.com/candidates/interviews/how-to/why-might-an-interviewer-call-you-during-the-interview.md)
- [How to Control Your Camera and Microphone in Live Interviews?](https://docs.talview.com/candidates/interviews/how-to/how-to-control-your-camera-and-microphone-in-live-interviews.md)
- [How candidates can stop the recording during the interview?](https://docs.talview.com/candidates/interviews/how-to/how-candidates-can-stop-the-recording-during-the-interview.md)
- [How to join a live talview interview on mobile?](https://docs.talview.com/candidates/interviews/how-to/how-to-join-a-live-talview-interview-on-mobile.md)
- [Candidates Using CodeJam During Talview Live Interviews](https://docs.talview.com/candidates/interviews/how-to/candidates-using-codejam-during-talview-live-interviews.md)
- [Candidates Using Whiteboard During Talview Live Interviews](https://docs.talview.com/candidates/interviews/how-to/candidates-using-whiteboard-during-talview-live-interviews.md)
- [Dos and Don’ts Before Your Talview Interview Starts](https://docs.talview.com/candidates/interviews/how-to/dos-and-donts-before-your-talview-interview-starts.md)
- [Face capture & Authentication Before Talview Live Interviews](https://docs.talview.com/candidates/interviews/how-to/face-capture-and-authentication-before-talview-live-interview.md)
- [Joining a Live Interview in Talview Interview Rooms](https://docs.talview.com/candidates/interviews/how-to/joining-a-live-interview-in-talview-interview-rooms.md)
- [Pre-Join Lobby for Candidate-Web](https://docs.talview.com/candidates/interviews/how-to/pre-join-lobby-for-candidate-web.md)
- [Sharing Screen during a live Interview in Talview Interview Rooms](https://docs.talview.com/candidates/interviews/how-to/sharing-screen-during-a-live-interview-in-talview-interview-rooms.md)
- [Understanding 360° Room View in Talview Live Interview](https://docs.talview.com/candidates/interviews/how-to/understanding-360-degree-room-view-in-talview-live-interview.md)
- [What to Expect as a candidate before attending a Talview Live Interview](https://docs.talview.com/candidates/interviews/how-to/what-to-expect-as-a-candidate-before-attending-a-talview-live-interview.md)

### Scheduling & Payments

#### How-Tos

- [What are the supported payment methods to pay for your exam?](https://docs.talview.com/candidates/scheduling-payments/how-to/supported-payment-methods.md)

#### Diagnostics

- [Booked Exam Slot Not Showing – Troubleshooting Guide](https://docs.talview.com/candidates/scheduling-payments/diagnostics/booked-exam-slot-not-showing-troubleshooting-guide.md)
- [Currency & Cross-Border Payment Issues - Troubleshooting Guide](https://docs.talview.com/candidates/scheduling-payments/diagnostics/currency-and-cross-border-payment-issues-troubleshooting-guide.md)
- [Duplicate Payment Issues in Talview Exam Booking – Troubleshooting Guide](https://docs.talview.com/candidates/scheduling-payments/diagnostics/duplicate-payment-issues-in-talview-exam-booking.md)
- [Exam Booking Confirmation Email Not Received – Troubleshooting Guide](https://docs.talview.com/candidates/scheduling-payments/diagnostics/exam-booking-confirmation-email-not-received-troubleshooting-guide.md)
- [Exam Slot Not Available or Fully Booked: Troubleshooting Guide](https://docs.talview.com/candidates/scheduling-payments/diagnostics/exam-slot-not-available-or-fully-booked-troubleshooting-guide.md)
- [Unable to complete the payment on Talview](https://docs.talview.com/candidates/scheduling-payments/diagnostics/how-to-fix-international-card-payment-failures-on-talview.md)
- [How to Reschedule or Change a Wrong Exam Date on Talview](https://docs.talview.com/candidates/scheduling-payments/diagnostics/how-to-reschedule-or-change-a-wrong-exam-date-on-talview.md)
- [How to Update Talview Exam Slot Payment Method After Booking](https://docs.talview.com/candidates/scheduling-payments/diagnostics/how-to-update-talview-exam-slot-payment-method-after-booking.md): Description of your new file.
- [Lost Connection During Booking/Payment - Troubleshooting Guide](https://docs.talview.com/candidates/scheduling-payments/diagnostics/lost-connection-during-booking-and-payment-troubleshooting-guide.md)
- [OTP Not Working During Talview Payment – Troubleshooting Guide](https://docs.talview.com/candidates/scheduling-payments/diagnostics/otp-not-working-during-talview-payment-troubleshooting-guide.md)
- [Payment Debited but Talview Exam Slot Not Booked – Troubleshooting Guide](https://docs.talview.com/candidates/scheduling-payments/diagnostics/payment-debited-but-talview-exam-slot-not-booked-troubleshooting-guide.md)
- [Refund not credited after Exam Cancellation/Payment Failure – Troubleshooting Guide](https://docs.talview.com/candidates/scheduling-payments/diagnostics/refund-not-credited-after-exam-cancellation-or-payment-failure-troubleshooting-guide.md)
- [Talview Invoice/Receipt Missing After Payment – Troubleshooting Guide](https://docs.talview.com/candidates/scheduling-payments/diagnostics/talview-invoice-or-receipt-missing-after-payment-troubleshooting-guide.md)
- [Talview Payment Status Processing – How to Resolve](https://docs.talview.com/candidates/scheduling-payments/diagnostics/talview-payment-status-shown-as-processing-how-to-resolve.md)
- [Talview Slot Booking: Payment Interrupted by Closed Tab](https://docs.talview.com/candidates/scheduling-payments/diagnostics/talview-slot-booking-payment-interrupted-by-closed-tab.md)
- [Unable to Book Slot After Payment – Troubleshooting Guide](https://docs.talview.com/candidates/scheduling-payments/diagnostics/unable-to-book-slot-after-payment-troubleshooting-guide.md)
- [Unable to Cancel Talview Booking – Troubleshooting Guide](https://docs.talview.com/candidates/scheduling-payments/diagnostics/unable-to-cancel-talview-booking-troubleshooting-guide.md)
- [Unable to Download Talview Invoice or Receipt – Troubleshooting Guide](https://docs.talview.com/candidates/scheduling-payments/diagnostics/unable-to-download-talview-invoice-or-receipt-troubleshooting-guide.md)
- [Unable to Proceed After Selecting a Slot – Troubleshooting Guide](https://docs.talview.com/candidates/scheduling-payments/diagnostics/unable-to-proceed-after-selecting-a-slot-troubleshooting-guide.md)
- [Unable to Reschedule or Cancel Talview Exam Slot - Troubleshooting Guide](https://docs.talview.com/candidates/scheduling-payments/diagnostics/unable-to-reschedule-or-cancel-talview-exam-slot-troubleshooting-guide.md)
- [Unable to Reschedule Talview Booking – Troubleshooting Guide](https://docs.talview.com/candidates/scheduling-payments/diagnostics/unable-to-reschedule-talview-booking-troubleshooting-guide.md)
- [Voucher Applied but Discount not Reflected in Talview Payment](https://docs.talview.com/candidates/scheduling-payments/diagnostics/voucher-applied-but-discount-not-reflected-in-talview-payment.md)
- [Wrong Phone Number or Email Entered – Troubleshooting Guide](https://docs.talview.com/candidates/scheduling-payments/diagnostics/wrong-phone-number-or-email-entered-troubleshooting-guide.md)

#### FAQs

- [Candidate FAQs - Scheduling & Payments](https://docs.talview.com/candidates/scheduling-payments/candidate-faqs-scheduling-and-payments.md)

### System Diagnostics

- [Run Diagnostics](https://docs.talview.com/candidates/system-diagnostics/run-diagnostics.md): Standalone pre-session diagnostics runner

#### Proctoring Onboarding

##### How-tos

- [How to access help during a proctored session](https://docs.talview.com/candidates/system-diagnostics/proctoring-onboarding/how-to-access-help-during-a-proctored-session.md)
- [What information is collected and processed for a proctored session?](https://docs.talview.com/candidates/system-diagnostics/proctoring-onboarding/what-information-is-collected-and-processed-for-a-proctored-session.md)
- [Proctored Exam Onboarding Guide](https://docs.talview.com/candidates/system-diagnostics/proctoring-onboarding/proctored-assessment-onboarding-guide.md)
- [How to share your screen during a proctored session](https://docs.talview.com/candidates/system-diagnostics/proctoring-onboarding/how-to-share-your-screen-during-a-proctored-session.md)
- [Why is a 360° room scan required for proctored exams](https://docs.talview.com/candidates/system-diagnostics/proctoring-onboarding/why-is-a-360-room-scan-required-for-proctored-exams.md)

#### System Setup & Requirements

- [Why enterprise or MDM restrictions block app installation?](https://docs.talview.com/candidates/system-diagnostics/why-enterprise-or-mdm-restrictions-block-app-installation.md)
- [Supported Browsers and Versions](https://docs.talview.com/candidates/system-diagnostics/supported-browsers-and-versions.md)
- [Why using Incognito mode fails?](https://docs.talview.com/candidates/system-diagnostics/why-using-incognito-mode-fails.md)
- [How to disable browser extensions](https://docs.talview.com/candidates/system-diagnostics/how-to-disable-browser-extensions.md)

#### Device Compatibility & Access

- [List of supported OS for mobile phone](https://docs.talview.com/candidates/system-diagnostics/device-compatibility-and-access/list-of-supported-os-for-mobile-phone.md)
- [List of supported devices for mobile phone](https://docs.talview.com/candidates/system-diagnostics/device-compatibility-and-access/list-of-supported-devices-for-mobile-phone.md)
- [Why OS issues cause app crashes?](https://docs.talview.com/candidates/system-diagnostics/device-compatibility-and-access/why-os-issues-cause-app-crashes.md)
- [Supported OS Versions for Assessments](https://docs.talview.com/candidates/system-diagnostics/supported-os-versions-for-assessments.md)
- [Supported Devices for Assessments](https://docs.talview.com/candidates/system-diagnostics/supported-devices-for-assessments.md)
- [Why jailbroken or rooted devices are not supported?](https://docs.talview.com/candidates/system-diagnostics/why-jailbroken-or-rooted-devices-are-not-supported.md)
- [Why it’s a safer choice to use a personal device?](https://docs.talview.com/candidates/system-diagnostics/using-personal-device-instead-of-corporate-one.md)
- [Supported Devices for Interviews](https://docs.talview.com/candidates/system-diagnostics/supported-devices-for-interviews.md)
- [When to use desktop over mobile?](https://docs.talview.com/candidates/system-diagnostics/when-to-use-desktop-over-mobile.md)

#### Hardware Testing & Setup

- [Why is audio not playing through the correct device?](https://docs.talview.com/candidates/system-diagnostics/hardware-testing-and-setup/why-is-audio-not-playing-through-the-correct-device.md)
- [Why is my microphone echoing or buzzing?](https://docs.talview.com/candidates/system-diagnostics/hardware-testing-and-setup/why-is-my-microphone-echoing-or-buzzing.md)
- [Why is my external camera not connecting?](https://docs.talview.com/candidates/system-diagnostics/hardware-testing-and-setup/why-is-my-external-webcam-not-connecting.md)
- [Why is my camera and microphone blocked?](https://docs.talview.com/candidates/system-diagnostics/hardware-testing-and-setup/why-is-my-camera-and-microphone-blocked.md)
- [Secondary Camera Setup Guide](https://docs.talview.com/candidates/system-diagnostics/secondary-camera-setup-guide.md)
- [Why is my microphone not detected in Secure Browser?](https://docs.talview.com/candidates/system-diagnostics/why-is-my-microphone-not-detected-in-secure-browser.md)
- [Why is my USB microphone not working?](https://docs.talview.com/candidates/system-diagnostics/why-is-my-usb-microphone-not-working.md)
- [Why is there no sound from my speakers?](https://docs.talview.com/candidates/system-diagnostics/why-is-there-no-sound-from-my-speakers.md)
- [How to install and position a Secondary Camera?](https://docs.talview.com/candidates/system-diagnostics/how-to-install-and-position-a-secondary-camera.md)
- [Why is my Secondary camera showing the wrong angle?](https://docs.talview.com/candidates/system-diagnostics/why-is-my-secondary-camera-showing-wrong-angle.md)
- [Why built-in cameras work better than external ones? ](https://docs.talview.com/candidates/system-diagnostics/why-built-in-cameras-work-better-than-external-ones.md)
- [What to do if the Secondary camera fails to setup?](https://docs.talview.com/candidates/system-diagnostics/what-to-do-if-the-secondary-camera-fails-to-setup.md)
- [How to pass the speech test as a non-native english speaker?](https://docs.talview.com/candidates/system-diagnostics/how-to-pass-the-speech-test-as-a-non-native-english-speaker.md)
- [How to adjust microphone sensitivity settings?](https://docs.talview.com/candidates/system-diagnostics/how-to-adjust-microphone-sensitivity-settings.md)
- [How to allow permissions in Chrome?](https://docs.talview.com/candidates/system-diagnostics/how-to-allow-permissions-in-chrome.md)
- [How to disable the Gemini shortcut in Google Chrome?](https://docs.talview.com/candidates/system-diagnostics/how-to-disable-the-gemini-shortcut-in-google-chrome.md)
- [How to allow permissions in Mozilla Firefox?](https://docs.talview.com/candidates/system-diagnostics/how-to-allow-permissions-in-mozilla-firefox.md)
- [Why does it say my camera streaming has stopped?](https://docs.talview.com/candidates/system-diagnostics/Why-does-it-say-my-camera-streaming-has-stopped.md)

#### Talview Secure Browser (TSB) Compatibility

- [Why Am I Seeing a “Virtual Desktop Detected” Error in the Secure Browser?](https://docs.talview.com/candidates/system-diagnostics/talview-secure-browser-tsb-compatibility/why-am-i-seeing-a-virtual-desktop-detected-error-in-the-secure-browser.md)
- [TSB - Platform Compatibility and System Requirements](https://docs.talview.com/candidates/system-diagnostics/talview-secure-browser-tsb-compatibility/tsb-platform-compatibility-and-system-requirements.md)
- [How to resolve Installation issues with TSB?](https://docs.talview.com/candidates/system-diagnostics/talview-secure-browser-tsb-compatibility/how-to-resolve-installation-issues-in-sb.md)
- [What Causes the Restricted Software Error in TSB?](https://docs.talview.com/candidates/system-diagnostics/talview-secure-browser-tsb-compatibility/what-causes-the-restricted-software-error-screen-in-tsb.md)
- [Why do browser extensions interfere with the Secure Browser?](https://docs.talview.com/candidates/system-diagnostics/talview-secure-browser-tsb-compatibility/why-do-browser-extensions-interfere-with-the-secure-browser.md)
- [Why did TSB crash or close?](https://docs.talview.com/candidates/system-diagnostics/talview-secure-browser-tsb-compatibility/why-did-tsb-crash-or-close.md)
- [Why does TSB show blank screen?](https://docs.talview.com/candidates/system-diagnostics/talview-secure-browser-tsb-compatibility/why-does-tsb-show-blank-screen.md)
- [Why is antivirus or firewall blocking Talview Secure Browser?](https://docs.talview.com/candidates/system-diagnostics/talview-secure-browser-tsb-compatibility/why-is-antivirus-or-firewall-blocking-talview-secure-browser.md)
- [Why is TSB not launching in Windows?](https://docs.talview.com/candidates/system-diagnostics/why-is-tsb-not-launching-in-windows.md)
- [Why is TSB not launching in Mac?](https://docs.talview.com/candidates/system-diagnostics/why-is-tsb-not-launching-in-mac.md)
- [How to Install Talview Secure Browser on Mac](https://docs.talview.com/candidates/assessments/proctoring/how-to/how-to-install-talview-secure-browser-on-mac.md)
- [How to Install Talview Secure Browser on Windows](https://docs.talview.com/candidates/assessments/proctoring/how-to/how-to-install-talview-secure-browser-on-windows.md)
- [How to uninstall Talview Secure Browser?](https://docs.talview.com/candidates/system-diagnostics/talview-secure-browser-tsb-compatibility/how-to-uninstall-talview-secure-browser.md)
- [Why won’t Secure Browser launch on an outdated OS?](https://docs.talview.com/candidates/system-diagnostics/why-wont-secure-browser-launch-on-an-outdated-os.md)

#### Network & Connectivity

- [How to use Internet Speed Booster apps?](https://docs.talview.com/candidates/system-diagnostics/network-and-connectivity/how-to-use-internet-speed-booster-apps.md)
- [How to resolve Connection warning error?](https://docs.talview.com/candidates/system-diagnostics/network-and-connectivity/how-to-resolve-connection-warning-error.md)
- [How to resolve connection failure error?](https://docs.talview.com/candidates/system-diagnostics/network-and-connectivity/how-to-resolve-connection-failure-error.md)
- [Why do background applications cause bandwidth and latency issues?](https://docs.talview.com/candidates/system-diagnostics/network-and-connectivity/why-do-background-applications-cause-bandwidth-and-latency-issues.md)
- [Why is my network not meeting test requirements?](https://docs.talview.com/candidates/system-diagnostics/why-is-my-network-not-meeting-test-requirements.md)
- [How to use mobile hotspot without interruption?](https://docs.talview.com/candidates/system-diagnostics/how-to-use-mobile-hotspot-without-interruption.md)
- [Why should I switch to a stable network before my session?](https://docs.talview.com/candidates/system-diagnostics/why-should-i-switch-to-a-stable-network-before-my-session.md)
- [Why does my session crash when the network drops?](https://docs.talview.com/candidates/system-diagnostics/why-does-my-session-crash-when-the-network-drops.md)
- [Why is a strong wi-fi signal required for live sessions?](https://docs.talview.com/candidates/system-diagnostics/why-is-a-strong-wi-fi-signal-required-for-live-sessions.md)
- [How to run a network speed test?](https://docs.talview.com/candidates/system-diagnostics/how-to-run-a-network-speed-test.md)
- [How network latency affects audio and video quality?](https://docs.talview.com/candidates/system-diagnostics/how-network-latency-affects-audio-and-video-quality.md)
- [Why does VPN usage trigger high latency warnings?](https://docs.talview.com/candidates/system-diagnostics/why-does-vpn-usage-trigger-high-latency-warnings.md)
- [Why is packet loss affecting my video or audio?](https://docs.talview.com/candidates/system-diagnostics/why-is-packet-loss-affecting-my-video-or-audio.md)
- [What are the recommended bandwidth and latency?](https://docs.talview.com/candidates/system-diagnostics/what-are-the-recommended-bandwidth-and-latency.md)
- [How to troubleshoot latency warnings?](https://docs.talview.com/candidates/system-diagnostics/how-to-troubleshoot-latency-warnings.md)
- [What are the Do’s and Don’ts for using a mobile hotspot?](https://docs.talview.com/candidates/system-diagnostics/what-are-the-dos-and-donts-for-using-a-mobile-hotspot.md)
- [Device disconnected during test](https://docs.talview.com/candidates/system-diagnostics/device-disconnected-during-test.md)

#### Screen Sharing & Permissions

- [Why is screen sharing not working on Mac?](https://docs.talview.com/candidates/system-diagnostics/screen-sharing-and-permissions/why-is-screen-sharing-not-working-on-mac.md)
- [Why is my screen share showing a black screen?](https://docs.talview.com/candidates/system-diagnostics/screen-sharing-and-permissions/why-is-my-screen-share-showing-a-black-screen.md)
- [Why is Screen sharing blocked by admin restrictions?](https://docs.talview.com/candidates/system-diagnostics/screen-sharing-and-permissions/why-is-screen-sharing-blocked-by-admin-restrictions.md)
- [How to enable screen share permission on windows?](https://docs.talview.com/candidates/system-diagnostics/screen-sharing-and-permissions/how-to-enable-screen-share-permission-on-windows.md)
- [Why is Screen share not available on work devices?](https://docs.talview.com/candidates/system-diagnostics/why-is-screen-share-not-available-on-work-devices.md)
- [Why isn't screen sharing working or starting?](https://docs.talview.com/candidates/system-diagnostics/why-isnt-screen-sharing-working-or-starting.md)
- [Why can’t I share a specific application window?](https://docs.talview.com/candidates/system-diagnostics/why-cant-i-share-a-specific-application-window.md)

#### Camera & Microphone

- [What to do if your camera is not found?](https://docs.talview.com/candidates/system-diagnostics/camera-and-microphone/what-to-do-if-your-camera-is-not-found.md)
- [Why did my Audio check fail?](https://docs.talview.com/candidates/system-diagnostics/camera-and-microphone/why-did-my-audio-check-fail.md)
- [Why is my mobile (secondary device) microphone not working?](https://docs.talview.com/candidates/system-diagnostics/camera-and-microphone/why-is-my-mobile-secondary-device-microphone-not-working.md)
- [Why is my mobile phone (secondary device) camera not working?](https://docs.talview.com/candidates/system-diagnostics/camera-and-microphone/why-is-my-mobile-phone-secondary-device-camera-not-working.md)
- [Why is my camera not being detected or found?](https://docs.talview.com/candidates/system-diagnostics/why-is-my-camera-not-being-detected.md)
- [How to enable device permissions for camera and microphone?](https://docs.talview.com/candidates/system-diagnostics/camera-and-microphone/how-to-enable-device-permissions-for-camera-and-microphone.md)
- [Why does my camera conflict with video conferencing tools?](https://docs.talview.com/candidates/system-diagnostics/why-does-my-camera-conflict-with-video-conferencing-tools.md)
- [Why can’t I hear my audio?](https://docs.talview.com/candidates/system-diagnostics/why-cant-i-hear-my-audio.md)
- [Why is my speech not being detected or recognized?](https://docs.talview.com/candidates/system-diagnostics/why-is-my-speech-not-being-detected-or-recognized.md)
- [Why does using headphones improve test audio quality?](https://docs.talview.com/candidates/system-diagnostics/why-does-using-headphones-improve-test-audio-quality.md)
- [How to fix “Microphone not found” error?](https://docs.talview.com/candidates/system-diagnostics/camera-and-microphone/how-to-fix-microphone-not-found-error.md)
- [Why is my camera not being detected?](https://docs.talview.com/candidates/system-diagnostics/Why-is-my-camera-not-being-detected.md)
- [Why is my speaker access blocked?](https://docs.talview.com/candidates/system-diagnostics/camera-and-microphone/why-is-my-speaker-access-blocked.md)
- [Why is my camera showing a black screen?](https://docs.talview.com/candidates/system-diagnostics/camera-and-microphone/why-is-my-camera-showing-a-black-screen.md)
- [Why is my camera detected but not showing video?](https://docs.talview.com/candidates/system-diagnostics/camera-and-microphone/why-is-my-camera-detected-but-not-showing-video.md)

#### Face & ID Verification

- [How to Upload an ID Card successfully?](https://docs.talview.com/candidates/system-diagnostics/face-and-id-verification/how-to-upload-an-id-card-successfully.md)
- [Why am I being asked to provide a photo ID?](https://docs.talview.com/candidates/assessments/proctoring/diagnostics/why-am-I-being-asked-to-provide-a-photo-id.md)
- [Why is my ID verification failing?](https://docs.talview.com/candidates/system-diagnostics/face-and-id-verification/why-is-my-id-verification-failing.md)
- [Why is my ID upload failing or not working?](https://docs.talview.com/candidates/system-diagnostics/face-and-id-verification/why-is-my-id-upload-failing-or-not-working.md)
- [Why isn't my ID type accepted?](https://docs.talview.com/candidates/system-diagnostics/face-and-id-verification/why-isnt-my-id-type-accepted.md)
- [Why is my face capture and verification failing?](https://docs.talview.com/candidates/system-diagnostics/face-and-id-verification/why-is-my-face-capture-and-verification-failing.md)
- [Why ID verification fails on retake?](https://docs.talview.com/candidates/system-diagnostics/face-and-id-verification/why-id-verification-fails-on-retake.md)
- [Why is my ID upload not completing?](https://docs.talview.com/candidates/system-diagnostics/face-and-id-verification/why-is-my-id-upload-not-completing.md)
- [Guide to Fixing Face Capture Errors](https://docs.talview.com/candidates/system-diagnostics/face-and-id-verification/guide-to-fixing-face-capture-errors.md)
- [Why ID verification fails in night mode or low light?](https://docs.talview.com/candidates/system-diagnostics/face-and-id-verification/why-id-verification-fails-in-night-mode-or-low-light.md)
- [Why isn't my face being detected or recognized?](https://docs.talview.com/candidates/system-diagnostics/face-and-id-verification/why-isnt-my-face-being-detected-or-recognized.md)
- [Why does my webcam look grainy or blurry?](https://docs.talview.com/candidates/system-diagnostics/face-and-id-verification/why-does-my-webcam-look-grainy-or-blurry.md)

#### Environment Setup

- [Why did my Environment review fail?](https://docs.talview.com/candidates/system-diagnostics/environment-setup/why-did-my-environment-review-fail.md)
- [Environment Check Guide](https://docs.talview.com/candidates/system-diagnostics/environment-setup/environment-check-guide.md)
- [Verification code not working?](https://docs.talview.com/candidates/system-diagnostics/environment-setup/verification-code-not-working.md)
- [Setting Up a Quiet Space for Proctored Sessions](https://docs.talview.com/candidates/system-diagnostics/setting-up-a-quiet-space-for-proctored-sessions.md)
- [How to reduce background noise and visual distractions?](https://docs.talview.com/candidates/system-diagnostics/environment-setup/how-to-reduce-background-noise-and-visual-distractions.md)
- [Preparing Your Test Environment Before You Begin](https://docs.talview.com/candidates/system-diagnostics/preparing-your-test-environment-before-you-begin.md)
- [Preparing Your Audio Setup for the Test](https://docs.talview.com/candidates/system-diagnostics/preparing-your-audio-setup-for-the-test.md)
- [How to soundproof a temporary test space?](https://docs.talview.com/candidates/system-diagnostics/how-to-soundproof-a-temporary-test-space.md)